Currently, SMS messages are logged in HubSpot when using the new CRM Card. However, if you don't keep the SMS dialog box up and running, the SMS messages are not logged even if you send/receive SMS using the RC App or RC Phone. Request to add ability to log SMS once the HubSpot Marketplace App is installed and authorized. No need to keep the SMS dialog up. This way you will still see SMS logged even if you using the RD Desktop App, or RC Mobile App.
Currently, SMS messages are logged in HubSpot when using the new CRM Card. However, if you don't keep the SMS dialog box up and running, the SMS messages are not logged even if you send/receive SMS using the RC App or RC Phone. Request to add ability to log SMS once the HubSpot Marketplace App is installed and authorized. No need to keep the SMS dialog up. This way you will still see SMS logged even if you using the RD Desktop App, or RC Mobile App.