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ringcentral / ringcentral-web-phone

RingCentral WebPhone Library for JavaScript WebRTC
https://ringcentral.github.io/ringcentral-web-phone
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Make call failed with call control callout API #309

Open jarvislin94 opened 4 years ago

jarvislin94 commented 4 years ago

How to reproduce

  1. using call out API to make an outbound call and pass a webphone sip device id; (https://developers.ringcentral.com/api-reference/Call-Control/createCallOutCallSession)

Expect behavior

  1. call out successful

Actually behavior

  1. callout API request successful but call will not be connected, the callee will not receive the incoming call. only ringing about 3 seconds at caller's device. the webphone library will throw an error like follow.

webphone error: webphone throw error callout request header: callout request callout resonse: callout response

hi guys, could you help to confirm if this issue should be fixed at your side? I also created a bug ticket to PLA telephony team and waiting for reply.

Thanks

vyshakhbabji commented 4 years ago

Can you check the Sip invite headers and compare against the webphones regular sip headers and check what is missing? @JackZong