The Ripple Address Changed

[ghost]

Hey I think I encounter a bug in the ripple system. When I send 19800 ripple from my account rnN1Kb5fZUSkRUWgnmdLahoShTskcBYNCB and send to the new account I created because I cannot change the password, first this is the ripple address rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK but after I send to that ripple address and I opened to my amazement the new account has new ripple address and I did not able to received the ripple that I send because it changed and has new address now rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ .

Can you somehow traced it what happened? Because I did don't why the ripple address changed. Can you tell where I send it?

Thanks, Jason

[JoelKatz]

Can you check if the secret changed as well? Please try creating a new wallet with the same secret as the second wallet had originally and see if you can recover the funds.

[adaptive]

You sent from rnN1Kb5fZUSkRUWgnmdLahoShTskcBYNCB > rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK

this address has 19800 XRP rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK

The account rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ does not show.

Do you have access to the 3 addresses with secret?

[JoelKatz]

The secrets are secret. They're only stored encrypted in the wallet and on paper when the wallet is created.

[ghost]

@adaptive I only created two accounts. I check it many times before I send it. Its new created account, first its ripple address is rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK , but after I send and open again the new the account, I wonder why I don't recieved the funds to my amazement its new address is rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ . This a serious bug if this happens to others. @JoelKatz I created new wallet using the same username and different passphrase. And I use the secret, unfortunately I still did not recover the funds.

[ghost]

I just noticed now there are black noticed saying "offline". What does this mean? Is there a chance I can still recover the ripples I sent?

[JoelKatz]

That was due to momentary maintenance.

[ghost]

Can anyone explained what really happened to my account who received the payment I send? After I created the new account. I copy paste all the details and to save into a notepad, I'm extremely sure about it check it more than 3 times. But I the ripple address changed after I open it again. You can check via team viewer if you are interested. I was very excited when wake up and received my ripples given by OpenCoin , but I'm really disappointed now after this happen to me. I don't like this to happen to other users. Please take this seriously this is a serious bug.

Thanks, Jason

[ahbritto]

@jasonslow You need to give us more information. There is no way for us to verify anything with out an account, a time, or an amount. Some clues please?

Is the secret shown for the account currently the same secret as when you made the account?

Please try creating a new account and specifying the same secret you wrote down. Does the same address show up? Do you have your balance?

[kroweer]

Same issue here. First time user of Ripple, opened an account, paid $40 for 10,000XRP, they were sent to the address show in my account: r3M7ECWvmM8rSMfi5J3Ph377PUJSAmvz2S after nothing showed up, I logged out and back in, and now my address has changed to: rhsPzeyDc9DQn9Xq4NPVUdmiyWVngyt1Mr

Still the 10,000XRP do not show up.

They were sent from: r4TeJnpY7k49dy3hpnx9QAhmsTbg6GABZj

Here is the transaction ID: BF91D58E7F392CC1444C2E1D6AF67546FE49F020D84CA7D37B4A02CA278E3C03

and ledger number: 557523

I do not have the keys backed up as I had no need to; I always have the password in my mind.

Any ideas?

[ahbritto]

@jasonslow unfortunately no ideas. The secret is the one thing that matters. That's why you should back it up. And, why you're prompted to.

[rippleNYC]

I just filed a report for this issue as well, before seeing that others have had this issue.

https://github.com/rippleFoundation/ripple-client/issues/459

[kroweer]

So, if the accounts are lost does that mean we won't get our XRP back? First time user who loses $40 due to no fault of their own really isn't making me want to recommend this crypto to any one.

[ahbritto]

@kroweer Let us investigate first. Then, we will figure out a resolution.

Everyone, thank you very much for reporting the bug.

[ghost]

@ahbritto

This is the screenshot of my first account.

This is the screenshot of my second account.

My first account:

Username: jasonslow Ripple Address: rnN1Kb5fZUSkRUWgnmdLahoShTskcBYNCB

My second account:jheyslow Ripple Address: rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ

Time sent: 4 hours ago

Transaction # EE3FC15A945A4CD70DE411AD2F910925A9ADF5A90FE63BC5D119FC6DDEAC3D98

Ledger number: 557363

Amount sent: 19,800 XRP

I have backup to all secrets I will give you if want with my passwords. The same secret was shown when I created the account only the ripple address was changed.

Thanks, Jason

[vhpoet]

@jasonslow Please do the following.

1. Go to https://ripple.com/client/#/register
2. Enter any wallet name and passphrase
3. Click on "Need to use your Secret Key? Use Key"
4. Enter the secret key you wrote down for your second account in "Secret Account Key"
5. Click "Create Wallet".

Let us know if the new address is rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK, and if you have your money.

If the new address is rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ, then please confirm that the secret key you wrote down when creating "jheyslow" is the same as the secret key for last registered account.

It would be great if we can talk in ripple irc channel or skype: vhpoet

[ghost]

I already done this two times. The new address is rhNiJ1yLfJtSKxxpsSR4jzbhFdvpSvVJjQ not rPJWoijcSwAbsvSj5BdTnPGK4NtorNSHtK . The same secret key I wrote down in the last registered account.

[ghost]

I chatted with vhpoet on skype and told me to record it on video.

I failed to press record the first part on this, but you can see when it happen it says offline. http://www.youtube.com/watch?v=9vzTl0m3UUQ&feature=youtu.be

I tried to make another account and I encountered this bug, The secret account keys is changing like crazy when I tried to copy it. It's very fast.

http://www.youtube.com/watch?v=_3P6FaYjuOA&feature=youtu.be

Please resolve this issue immediately I don't like other to suffers like me. It costs me a lot time just to prove this.

Thanks, Jason

[blackriver123]

as I have the same problem, I tried the steps you said. the secret keys didn't change like with you.

about the xrp and the receive address, they kept the same.. no change.

(my post: https://github.com/rippleFoundation/ripple-client/issues/454 )

Jason, be more patient, as this are normal issues in beta releases. Don't use the words "immediately", etc, as they are doing the best they can.

[ahbritto]

Reporters above. please specify how much you lost and an address to receive a bug bounty. Also, please make sure you create a new wallet after reloading the client.

[kroweer]

Lost: 10,000XRP (proof a few posts above) New address to receive: rBMzz4cAusL4Rua1Za9C9Tkg57JmY1VEqK

Thanks.

[blackriver123]

lost 20,000 (the giveaway) plus the bug bounty if you say :)

you are great at PR :+1:

r3smM21FirEE5GRg3ZoYJTpTEAgDbFcJ4Y

above is the ripple address of the new account

thank you

[rippleNYC]

Lost: 17,000XRP https://ripple.com/graph/#rPsC7gKyzBozRbcyMma4u4jY58MsTuwXYY New address to receive: rUrdFHbrEKWNQQ444zcTLrThjcnHCw2FPu

Thanks

[ghost]

Lost:19800 XRP (Proof Screenshot Above) New Address to receive: rKdGnWdqscCa2sfRtwBLxSmELcHNkn2Cuh

[blackriver123]

can you tell me why all the addresses received the xrp except me? If it was me first reporting the issue ??!?

[blackriver123]

?????????

[ahbritto]

For some odd reason, I have no access to issue #454 and issue #470.

[blackriver123]

it was a problem in github. I contacted the support and they solved it.

You can now see the answers above and those issues.

thank you

[blackriver123]

@ahbritto please....my account is stuck waiting... I need to start using the system....! thanks...