`AnalyticsService` throws NPE in `onStartCommand` trying to dereference a `null` intent.

GoogleCodeExporter commented 8 years ago

Name of affected component: Mobile Tracking

Name of related library and version, if applicable (e.g. Android, iOS,
Snippets, etc.): Android 4.x and 5.x / 
`com.google.android.gms:play-services:7.5.0`

Issue summary:
I see several reports of crashes within `AnalyticsService` trying to 
dereference a `null` intent reference in `onStartCommand()`:

Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.Intent.getAction()' on a null object reference at com.google.android.gms.analytics.AnalyticsService.onStartCommand() at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3072) at android.app.ActivityThread.access$2100(ActivityThread.java:144) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1470) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:155) at android.app.ActivityThread.main(ActivityThread.java:5696) at java.lang.reflect.Method.invoke(Method.java) at java.lang.reflect.Method.invoke(Method.java:372) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1028) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:823)


Steps to reproduce issue:
Unknown, I've only seen crash reports of this issue.

Expected output:
Nothing (i.e. no NPE) and proper handling of this case in `onStartCommand()`, 
or an exception which message clearly states the possible wrong usages of the 
analytics library which would have led to this error iff it is purposely not 
handled.

Actual results:
An uncaught NPE.

Notes:
See documentation for `onStartCommand` `intent` parameter:
> This may be null if the service is being restarted after its process has gone 
away, and it had previously returned anything except START_STICKY_COMPATIBILITY.

Original issue reported on code.google.com by legrand....@gmail.com on 15 Jun 2015 at 11:56

GoogleCodeExporter commented 8 years ago

I am seeing the same:

java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@41ede978 with null: 
java.lang.NullPointerException at 
android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2655) at 
android.app.ActivityThread.access$1900(ActivityThread.java:149) at 
android.app.ActivityThread$H.handleMessage(ActivityThread.java:1397) at 
android.os.Handler.dispatchMessage(Handler.java:99) at 
android.os.Looper.loop(Looper.java:153) at 
android.app.ActivityThread.main(ActivityThread.java:4987) at 
java.lang.reflect.Method.invokeNative(Native Method) at 
java.lang.reflect.Method.invoke(Method.java:511) at 
com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:821) 
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:584) at 
dalvik.system.NativeStart.main(Native Method) Caused by: 
java.lang.NullPointerException at 
com.google.android.gms.analytics.AnalyticsService.onStartCommand(Unknown 
Source) at 
android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2638) ... 10 
more

Original comment by jaredsburrows@gmail.com on 21 Jun 2015 at 10:28

GoogleCodeExporter commented 8 years ago

Ditto. Have this crash in production, 10x per day.

java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@1153b3b0 with null: 
java.lang.NullPointerException
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2721)
       at android.app.ActivityThread.access$1900(ActivityThread.java:141)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1353)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:137)
       at android.app.ActivityThread.main(ActivityThread.java:5116)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:525)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:787)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600)
       at dalvik.system.NativeStart.main(NativeStart.java)
Caused by: java.lang.NullPointerException
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2704)
       at android.app.ActivityThread.access$1900(ActivityThread.java:141)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1353)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:137)
       at android.app.ActivityThread.main(ActivityThread.java:5116)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:525)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:787)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600)
       at dalvik.system.NativeStart.main(NativeStart.java)

Original comment by sure...@gmail.com on 27 Jun 2015 at 4:51

GoogleCodeExporter commented 8 years ago

Got this everyday

java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@4239c148 with null: 
java.lang.NullPointerException
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3127)
       at android.app.ActivityThread.access$2200(ActivityThread.java:174)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1422)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:146)
       at android.app.ActivityThread.main(ActivityThread.java:5756)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1291)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1107)
       at dalvik.system.NativeStart.main(NativeStart.java)
Caused by: java.lang.NullPointerException
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3110)
       at android.app.ActivityThread.access$2200(ActivityThread.java:174)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1422)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:146)
       at android.app.ActivityThread.main(ActivityThread.java:5756)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1291)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1107)
       at dalvik.system.NativeStart.main(NativeStart.java)

Original comment by ano...@gmail.com on 30 Jun 2015 at 9:05

GoogleCodeExporter commented 8 years ago

Same issue here, I cannot reproduce it but my crash reporting tools is 
reporting this crash more than 100x per day. 

The OS seems to be always android 5.x

Original comment by adr...@zattoo.com on 1 Jul 2015 at 7:59

GoogleCodeExporter commented 8 years ago

@ #4 Yes! It is weird because I test with a 5.0 and a 5.1 device. I still 
cannot reproduce it.

Original comment by jaredsburrows@gmail.com on 1 Jul 2015 at 12:21

GoogleCodeExporter commented 8 years ago

We are getting the same error. Is anybody able to handle this??

Original comment by mobile-a...@shine.com on 7 Jul 2015 at 5:36

GoogleCodeExporter commented 8 years ago

@ #4 #5 : I get several reports of this crash happening on 4.x as well.

Original comment by legrand....@gmail.com on 7 Jul 2015 at 10:27

GoogleCodeExporter commented 8 years ago

i reported it too... any solutions?

Original comment by Gianni...@gmail.com on 27 Jul 2015 at 4:45

GoogleCodeExporter commented 8 years ago

Any solution to this yet? 
I am too having the same issue.

Original comment by paxplays...@gmail.com on 11 Aug 2015 at 8:06

GoogleCodeExporter commented 8 years ago

Same problem :

java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@5cae6ee with null: 
java.lang.NullPointerException: Attempt to invoke virtual method 
'java.lang.String android.content.Intent.getAction()' on a null object reference
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3279)
at android.app.ActivityThread.access$2200(ActivityThread.java:172)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1519)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:145)
at android.app.ActivityThread.main(ActivityThread.java:5835)
at java.lang.reflect.Method.invoke(Native Method)
at java.lang.reflect.Method.invoke(Method.java:372)
at 
com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1388)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1183)

Original comment by areveil...@gmail.com on 12 Aug 2015 at 3:22

GoogleCodeExporter commented 8 years ago

I am too stuck at the same issue :(

Original comment by paxplays...@gmail.com on 14 Aug 2015 at 3:04

GoogleCodeExporter commented 8 years ago

java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@389fa818 with null: 
java.lang.NullPointerException: Attempt to invoke virtual method 
'java.lang.String android.content.Intent.getAction()' on a null object reference
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3927)
       at android.app.ActivityThread.access$2300(ActivityThread.java:198)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1774)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:145)
       at android.app.ActivityThread.main(ActivityThread.java:6837)
       at java.lang.reflect.Method.invoke(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:372)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1404)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1199)
Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 
'java.lang.String android.content.Intent.getAction()' on a null object reference
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3910)
       at android.app.ActivityThread.access$2300(ActivityThread.java:198)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1774)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:145)
       at android.app.ActivityThread.main(ActivityThread.java:6837)
       at java.lang.reflect.Method.invoke(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:372)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1404)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1199)

smae here

Original comment by erish2...@gmail.com on 17 Aug 2015 at 8:22

GoogleCodeExporter commented 8 years ago

I also see it happen in the 7.8.0 version of the library, but only on 5.x 
devices. It also reports different line numbers in the ActivityThread.java 
(2894, 2958, 3072, 3910, 2915, 2893, 3307, 3027)

Original comment by sasa.sek...@gmail.com on 26 Aug 2015 at 9:38

GoogleCodeExporter commented 8 years ago

Do we have any updates? 

I have to confirm this issue, used 7.5.0 in production which has this issue, 
now seems like upgrade to 7.8.0 will not fix that, we've got like 4 different 
stack-traces that exercise this issue

StackTraces from using google-play-services version 7.5.0
Android versions 4.2.9, 4.4.2 and 5.0
Devices are non-rooted, and specifically: SM-G800F, LG-V500, DAGGER DG550

========= 1 ===========
java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@42425680 with null: 
java.lang.NullPointerException
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3044)
       at android.app.ActivityThread.access$2200(ActivityThread.java:172)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1405)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:146)
       at android.app.ActivityThread.main(ActivityThread.java:5694)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1291)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1107)
       at dalvik.system.NativeStart.main(NativeStart.java)
Caused by: java.lang.NullPointerException
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3027)
       at android.app.ActivityThread.access$2200(ActivityThread.java:172)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1405)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:146)
       at android.app.ActivityThread.main(ActivityThread.java:5694)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1291)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1107)
       at dalvik.system.NativeStart.main(NativeStart.java)

========= 2 ===========
java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@422b85c8 with null: 
java.lang.NullPointerException
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2728)
       at android.app.ActivityThread.access$2100(ActivityThread.java:139)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1297)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:136)
       at android.app.ActivityThread.main(ActivityThread.java:5103)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:790)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:606)
       at dalvik.system.NativeStart.main(NativeStart.java)
Caused by: java.lang.NullPointerException
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2711)
       at android.app.ActivityThread.access$2100(ActivityThread.java:139)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1297)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:136)
       at android.app.ActivityThread.main(ActivityThread.java:5103)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:790)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:606)
       at dalvik.system.NativeStart.main(NativeStart.java)

========= 3 ===========
java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@41c79968 with null: 
java.lang.NullPointerException
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2872)
       at android.app.ActivityThread.access$1900(ActivityThread.java:167)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1475)
       at android.os.Handler.dispatchMessage(Handler.java:107)
       at android.os.Looper.loop(Looper.java:194)
       at android.app.ActivityThread.main(ActivityThread.java:5405)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:525)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:838)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:605)
       at dalvik.system.NativeStart.main(NativeStart.java)
Caused by: java.lang.NullPointerException
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:2855)
       at android.app.ActivityThread.access$1900(ActivityThread.java:167)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1475)
       at android.os.Handler.dispatchMessage(Handler.java:107)
       at android.os.Looper.loop(Looper.java:194)
       at android.app.ActivityThread.main(ActivityThread.java:5405)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:525)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:838)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:605)
       at dalvik.system.NativeStart.main(NativeStart.java)

========= 4 ===========
java.lang.RuntimeException: Unable to start service 
com.google.android.gms.analytics.AnalyticsService@58cb674 with null: 
java.lang.NullPointerException: Attempt to invoke virtual method 
'java.lang.String android.content.Intent.getAction()' on a null object reference
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3276)
       at android.app.ActivityThread.access$2200(ActivityThread.java:172)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1520)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:145)
       at android.app.ActivityThread.main(ActivityThread.java:5832)
       at java.lang.reflect.Method.invoke(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:372)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1399)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1194)
Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 
'java.lang.String android.content.Intent.getAction()' on a null object reference
       at com.google.android.gms.analytics.AnalyticsService.onStartCommand()
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3259)
       at android.app.ActivityThread.access$2200(ActivityThread.java:172)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1520)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:145)
       at android.app.ActivityThread.main(ActivityThread.java:5832)
       at java.lang.reflect.Method.invoke(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:372)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1399)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1194)

Original comment by Marek.Se...@gmail.com on 2 Sep 2015 at 12:46

GoogleCodeExporter commented 8 years ago

is there any update to this?

Original comment by nzan...@gmail.com on 6 Sep 2015 at 11:53

GoogleCodeExporter commented 8 years ago

Any update ??

Original comment by areveil...@gmail.com on 13 Sep 2015 at 11:33

rishuk51 / analytics-issues

`AnalyticsService` throws NPE in `onStartCommand` trying to dereference a `null` intent. #667