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rizwan3d / noto

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Noto is causing Photoshop CS5.1 to crash. #75

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Install Photoshop CS5.1.
2. Install all Note fonts.
3. Open a PSD file that has any font layout.

What is the expected output? What do you see instead?
Photoshop just crash every 1~2min after opening it.

What version of the product are you using? On what operating system?
Latest version of Noto, Photoshop CS5.1 (64bit), Windows 7 SP1 (Simplified 
Chinese Interface)

Please provide any additional information below.
Today my Photoshop started to crash almost every time when I open a PSD. So I 
started to recall what have I done to my Windows 7 (I'm a Ubuntu user so I 
don't use Windows very open), the only thing I remember was the new font set (a 
total of 151 fonts of the noto family) I installed 
(blog.typekit.com/alternate/source-han-sans-cht/). After I removed those fonts, 
Photoshop just stop crashing.

Original issue reported on code.google.com by fengkai...@gmail.com on 18 Jul 2014 at 6:42

GoogleCodeExporter commented 9 years ago 
Thanks a lot for the report.

Unfortunately I don't have quick access to setups similar to yours. My guess is 
that a certain font or set of fonts is causing this, not all of them together. 
The fonts are developed in collaboration with different partners, and each has 
a different production environment.

Would you please try installing everything except the Chinese, Japanese, and 
Korean fonts and see if the problem persists?

Original comment by roozbeh@google.com on 18 Jul 2014 at 4:56

GoogleCodeExporter commented 9 years ago

Original comment by roozbeh@google.com on 18 Jul 2014 at 4:58

GoogleCodeExporter commented 9 years ago 
It would also be useful to try this in Photoshop CS5.5 and CS6, and even CC and 
CC 2014. CS5.1 is several versions old now.

Original comment by ken.lu...@gmail.com on 22 Jul 2014 at 2:45

GoogleCodeExporter commented 9 years ago

Original comment by roozbeh@google.com on 25 Jul 2014 at 6:38

GoogleCodeExporter commented 9 years ago 
I can confirm that it's caused by one of the noto fonts, but not sure which 
one, I had the same problem and uninstalled all only to install the normal ones 
and it working fine again.

Original comment by arnj...@gmail.com on 8 Aug 2014 at 4:35

GoogleCodeExporter commented 9 years ago 
This problem is still occurring for me with CS 5.5 64/32 bit versions. I 
installed the complete set.

Original comment by steven...@gmail.com on 9 Jan 2015 at 7:03

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Adobe's testing suggests that the NotoSansBamum-Regular.ttf font is one of the 
culprits (there may be more Noto fonts that induce a crash, but none of the 
Noto Sans CJK fonts appear to do so).

Also, and perhaps more importantly, Photoshop CS6 (and later) does not crash 
when this particular font is installed. Photoshop CS5 and its dot releases had 
known crashing issues with regard to some fonts, so we recommend using 
Photoshop CS6 or greater (Photoshop CS 5 is three major versions older than the 
current version, which is CC 2014).

Original comment by ken.lu...@gmail.com on 13 Jan 2015 at 8:44

GoogleCodeExporter commented 9 years ago 
Determined to be a bug in Photoshop 5.x

Original comment by stua...@google.com on 4 Feb 2015 at 2:05