Problem detecting online if contact hides last seen

[Stamperx]

Describe the bug Monitor can’t seem to pick up when contact is online if contact hides last seen. ( was working fine previously as long as window is open and contact open )

I noticed that when the contact comes online the cursor does a blue circle thing but doesn’t pick up the online status. It seems to be aware that the contact is online but just can’t pick it up. This seem to affect some accounts and not all? I heard from some one that some paid apps needed to do some reset

not sure if you have some time to take a look at this and see if there’s a fix. thanks for trying.

Desktop (please complete the following information):

• OS: windows10
• Browser chrome,

[Stamperx]

Update: I think it may be because the contact didn’t save my number as contact. Previously was not a problem but could be going forward.