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rkokkelk / com.jreenen.homeyharmonyhub

Harmony hub support for Homey
GNU General Public License v2.0
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Cant open device settings in latest Beta #41

Closed lukefairbank closed 5 years ago

lukefairbank commented 5 years ago

Opening device settings crashes app. Old devices are fine, only impacts new ones created after upgrade

jreenen commented 5 years ago

Hi Luke,

Which Homey firmware are you on? Did you used CLI to install the latest beta or are you referring to the latest beta in the Athom store, to be sure what is the app version you have currently installed. If possible could you send me some more information like a crash report?

lukefairbank commented 5 years ago

Thanks for the quick response. I am on v2.0 of both firmware and app. I installed the app via CLI. The firmware is the latest (not RC). How do I get a crash report? Thanks Luke

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From: Jeroen van Reenen notifications@github.com Sent: Monday, 14 January 2019 3:42 am To: jreenen/com.jreenen.homeyharmonyhub Cc: lukefairbank; Author Subject: Re: [jreenen/com.jreenen.homeyharmonyhub] Cant open device settings in latest Beta (#41)

Hi Luke,

Which Homey firmware are you on? Did you used CLI to install the latest beta or are you referring to the latest beta in the Athom store, to be sure what is the app version you have currently installed. If possible could you send me some more information like a crash report?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/jreenen/com.jreenen.homeyharmonyhub/issues/41#issuecomment-453844936, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AYhfW1H8lvQSjPzJKLJXO6NnYcZ6a7Klks5vC2IOgaJpZM4Z9ABA.

jreenen commented 5 years ago

If you open the mobile app, click on more —> Apps, select the Homey Harmony App. If there is a red text with something like this app unexpectedly... and click on it you see a crash text. If you can take a screenshot and mail it to jreenen@hotmail.com I can start investigating.

jreenen commented 5 years ago

Oh I see you can just use contact developer on that screen to, that might be easier.

lukefairbank commented 5 years ago

Yep, I did that

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From: Jeroen van Reenen notifications@github.com Sent: Monday, 14 January 2019 6:20 am To: jreenen/com.jreenen.homeyharmonyhub Cc: lukefairbank; Author Subject: Re: [jreenen/com.jreenen.homeyharmonyhub] Cant open device settings in latest Beta (#41)

Oh I see you can just use contact developer on that screen to, that might be easier.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/jreenen/com.jreenen.homeyharmonyhub/issues/41#issuecomment-453857556, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AYhfWwgmtaC7-fZ4DI6Ff5KbgWOG39BMks5vC4b1gaJpZM4Z9ABA.

jreenen commented 5 years ago

Did you take a screenshot and email it or used the contact developer? Can’t see it in my email yet.

lukefairbank commented 5 years ago

I used the button.

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From: Jeroen van Reenen notifications@github.com Sent: Monday, 14 January 2019 6:32 am To: jreenen/com.jreenen.homeyharmonyhub Cc: lukefairbank; Author Subject: Re: [jreenen/com.jreenen.homeyharmonyhub] Cant open device settings in latest Beta (#41)

Did you take a screenshot and email it or used the contact developer? Can’t see it in my email yet.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/jreenen/com.jreenen.homeyharmonyhub/issues/41#issuecomment-453858425, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AYhfW_7UkmHo_TK3D0ar4AJRQI_QC1twks5vC4ncgaJpZM4Z9ABA.

jreenen commented 5 years ago

It might be because this version is not (yet) in store could you take a screenshot and mail it?

lukefairbank commented 5 years ago

It's going to be tricky now :) I uninstalled and reinstalled 2.0 which had the same issue so have now reverted to 1.5.1 and recreated scenes etc

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From: Jeroen van Reenen notifications@github.com Sent: Monday, 14 January 2019 6:44 am To: jreenen/com.jreenen.homeyharmonyhub Cc: lukefairbank; Author Subject: Re: [jreenen/com.jreenen.homeyharmonyhub] Cant open device settings in latest Beta (#41)

It might be because this version is not (yet) in store could you take a screenshot and mail it?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/jreenen/com.jreenen.homeyharmonyhub/issues/41#issuecomment-453859333, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AYhfW2XWZB1wKZI0t9ip8ya09lO1WBixks5vC4ykgaJpZM4Z9ABA.

jreenen commented 5 years ago

This problem is solved in the latest beta version. I am in contact with Athom because it seems it is caused by a bug in one of their components. Unfortunately if you want to delete a device without a settings menu you have to uninstall the app and reinstall + repair all your devices. If this didn’t solve it for you feel free to re-open this issue.