This book cannot be downloaded because it wasn't found during the most recent library scan"

[jking300]

I have been using Libation with great success for the first 1000 books in a 2300 audiobook library. Then suddenly yesterday, the remaining 1222 books cannot be downloaded citing the error "This book cannot be downloaded because it wasn't found during the most recent library scan". Most the the books that cannot be located are still in my active library' i.e., the titles are not locked in Audible, and I am able to download and listen to them using Audible. I have tried updating the Libation to 11.04 without success. All the of the remaining titles show up with full details in the library scan, but the all are grayed out with the red light in the Liberate column. Any assistance is greatly appreciated.

[Mbucari]

@jking300 Can you try doing another library scan and see if that fixes it? If not, I'll need your help to get more information.

Go to Libation Settings and change "Logging Level" to "Debug". Then do a new library scan.

After the library scan you'll find a file named "LibraryScans.zip" in your Libation settings folder. Upload that file here.

[jking300]

Thank you for the reply. I updated the program tonight, but continue to have the same issue with half the library saying it cannot be found despite being able to see complete book details. The items are not closed in Audible. As directed, I did the library scan and uploaded the file.

LibraryScans.zip

[Mbucari]

Thanks for the scans @jking300

I imported those scans, and they only contain data for 1038 books and 1177 podcasts. Of those, only 102 books are showing as unavailable. Many of them appear to books that were previously audible plus and are now no longer "Plus" titles, so you'd need to buy them, e.g. Myths, Lies, and Half-Truths of Language Usage. But you said that some books that Libation is saying are unavailable actually are available and you can play them? Can you give me a couple of examples?

[jking300]

The Plus catalog is an ongoing title shuffle. I know the titles that would not download in the imports to date were of those variety. The current Libation scan shows my complete library in detail, but half of the books starting with the title Kosher Capones are all greyed out for import even though the titles are all visible with full details. I have included three screenshots of the greyed titles that are currently active in my library. Most of the completed titles are paid books, not Plus titles. What is of interest is how all the titles after the last imported title are greyed out. If it only pertained to no longer available titles, the greyed titles should be intermittently scattered among titles able to be imported. Thank you again for your help.

[jking300]

Most of the titles in the above screenshots are active in my Audible library. A few of them are no longer available Plus titles, but most are active. Oddly, the Libation scans should all of these titles as able to be imported two weeks ago. I was importing my library 50 titles at a time, when I suddenly was not able to import any more. I still have half my library to go that will not import saying their files cannot be found even though I can see them as in the screenshots above.

[jking300]

Libation scans "showed," not "should". Apologies. Fat-finger typo with an over-achieving spell checker.

[Mbucari]

@jking300 Can you please give me some specific examples (i.e. full book titles) of books that are showing as unavailable in Libation but are available in your audible account?

It's looking like Libations method of detecting unavailable books no longer works properly, and I need to figure out how to differentiate legitimately unavailable books from those erroneously detected as unavailable. But to do that I need you to tell me which ones are actually still available.

[jking300]

in the first screenshot, all the titles are actively available except "Some Gave It All," "The Unknowns," and "Hell's Angels," all of which are Plus Titles that are no longer available for free. I will sort the other screenshots if you would like them. I have several other pages of "unavailable" titles, but I did not think you needed (or wanted) more than the screenshots provided. Would it help to uninstall then reinstall Libation? I do not mind Libation showing the titles that are no longer available, because I downloaded them as AAX files when I had the chance. I will fill in the gaps once I have my library downloaded that is currently available. And as I stated earlier, Libation was working perfectly until about two weeks ago, when it just stopped and said whatever titles I have not imported up to that time were now no longer available, regardless their actual status in Audible.

[Mbucari]

@jking300 OK, your case is VERY strange. I tried looking for the books in your screenshot and they don't appear to be in your LibraryScans.zip file at all. That means that when Libation is asking audible for every book in your library, audible isn't sending everything. Mu hunch is that Audible changed something, and now Libation is struggling to get all books.

If you're willing to trust me, you can send your AccountSettings.json file to me at mbucari1@gmail.com so I can attempt to get Libation working for you again. I promise I'd only use it to try and debug this issue, but you should know that with that file someone could:

• Add or remove books to your library.
• See your full name and email address.
• Make purchases against your credits and stored payment methods.

[jking300]

I genuinely appreciate your continued efforts with this, and for the reasons you noted, I prefer not to give my account details. Interestingly enough, I recently picked up around 8 new titles, some Plus, the rest purchased. When I performed a library scan, Libation discovered the new titles, and I was able to import them. The "lost" books, though, remained "lost." Go figure. The only real option left is to uninstall/reinstall Libation, and hope for the best.

[Mbucari]

I prefer not to give my account details.

Completely understandable.

The only real option left is to uninstall/reinstall Libation, and hope for the best.

If you're at that stage then first just delete LibationContext.db. That's the database that stores pretty much everything. After deleting it, restart libation and do a new library scan. Please let me know if that fixes your problem, but based on the symptoms you've described I suspect it won't.

[jking300]

I removed the LibationContext.db file as suggested, and performed a new scan. All of the titles that were previously "lost" now do not show up at all in the new library. All of these titles, however, are still in my library. I saved the old database file to another folder in the event this would happen. Not sure what is happening or even where to look. Does not make sense that new books show up but all of these older titles are simply gone, even thought they are still active in my Audible account.

[jking300]

I would understand if many other people were having the same issue with Libation and Audible, but seeing I am unique, then I do not know if something change within my Audible peculiar to me. I do not know where to look to determine what happened. I did do a complete uninstall/reinstall and the lost books are still completely unseen in Libation, despite being active in my Audible. All of the books I previously imported are still visible in the new scans and able to be liberated.

[Mbucari]

Have you tried deleting all your settings, including your AccountSettings.json, and logging back into your account? Maybe fresh account tokens will fix it.

[jking300]

I have deleted all my settings as far as I can tell, reset new settings, then performed a new scan. All the previously imported titles now show the clear traffic light icon showing can be downloaded (to include the newest titles I purchased that were not a part of the original scan), but the same titles are active in my audible library but were greyed out for importing are still greyed out saying the files cannot be located for download in libation. Does not make any sense. I finally uninstalled libation and reinstalled, but regretfully have the same results. Is it possible to download an earlier version of Libation to see if the same happens with the original version I started with?

[jking300]

The question eventually becomes why do I have active titles in my Audible library that cannot be imported by Libation? Libation sees them and imports their information into my library but does not find the file required to download/import. Half of my library is able to be liberated while the other half cannot. Further, the titles that cannot be liberated are both Plus and purchased titles that are all together as a consolidated chunk rather than scattered throughout my library as individual titles.

[Mbucari]

Libation sees them and imports their information into my library but does not find the file required to download/import.

I thought this wasn't true. After you deleted your LibationContext.db and rescanned, none of the books that were "unavailable" were imported. Correct?

That's the same symptom: audible is no longer sending those books when libation requests them. The reason they were showing as unavailable in your old db is because they were retrieved by libation at some time in the past, but then later audible stopped delivering information about them.

I have deleted all my settings as far as I can tell.

After doing this, were you prompted to log into your audible account when doing a library scan? If you weren't prompted to log in again, you didn't delete your accountsettings.json.

[jking300]

Yes, when I deleted the original LibationContext.db file and rescanned, the "lost" files did not download nor did their information show up in the scan file. I have the original scan from a different version of Libation where the books initially showed in the import file and could be liberated. While this leads to the possible conclusion that Audible has changed something, it does not follow that all of the files I previously imported again show up as active in the import rescan and can be liberated without issue. If Audible changed something, why do these titles not also appear as unable to be downloaded? For all practical purposes, all my titles should be formatted the same on Audible's end and Libation should not be able to see anything to import. Instead, the exact same titles again appear as unable to be downloaded with the new Libation as with the old Libation. Further, if Audible has changed something, why only me and no one else? The problem should be global, not just me. The vast majority of the titles still showing not able to be downloaded are active in my Audible library, regardless if Plus or purchased. If it is an Audible issue, how will I be able to determine what they did or how to resolve it? I was hoping to use a previous version of Libation that initially imported all my titles and was able to liberate them, but I cannot find any earlier version links. Are they removed?

Yes, Libation requested my log in information, so I properly deleted the original account files. With all the various measures I have tried from new account information to a complete reinstall using the latest Libation version, the same files are not seen by Libation while the files that I was able to import and liberate continue to be seen. Not sure what to do from this point without knowing what I am looking for if Audible did something to my account.

[jking300]

Along the same lines, I backed up all my Audible books in their original AAX file format on an external hard drive. All of the titles that Libation says cannot be imported or downloaded detailed in previous posts are in the files on this hard drive. Each title is just an AAX file. When I task Libation to look for the Audible AAX book file by name, number or a nonspecific batch of audiobooks, Libation says the folder where the AXX files stored contains no unique audiobook files to download. Not sure what the issue is seeing that these files were all downloaded from Audible directly into the folder. Why does Libation not see these files as audiobooks when they are the same AAX files that Libation would be downloading from my Audible library? Is something other than the AAX file necessary for the file to be "seen" as an encrpyted audiobook that can be imported and liberated? Do I need to convert the AAX file to something different for Libation to see it as an audiobook file?

[jking300]

To add a new wrinkle. I completely removed from my Audible library one of the missing titles that was active in Audible but not able to be imported/liberated in Libation, then re-added the title to Audible, rescanned my library in Libation, and the title is now imported and able to be liberated. And to add more to the mystery, the "new" title does not appear at the beginning of my library scan. I am using the original scan when the title was first seen by Libation as able to be both imported and liberated. All the "lost" titles have their corresponding traffic signal icon greyed out. The "new" title is the old entry in the same place of the original listing with the traffic signal now clear instead of being greyed out. Sadly, I have hundreds of greyed titles still active in Audible, so this is not an easy fix.

[jking300]

Ok, here we go. I removed, re-added, then rescanned 10 titles. The only titles that can be added this was are Plus titles. There is no way to remove and then re-add purchased titles...so far. But after having performed multiple rescans to add the lost titles back into my Libation library, I noticed several earlier titles that had clear traffic signal icons (that I previously imported and liberated, and whose traffic signals were clear at the start of this exercise) are now greyed out and "not able to be downloaded because it was not found in the most recent library scan." Somehow, new still-active-in-Audible titles that were previously imported and liberated without a problem are now "lost." I give up.