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robert7 / nixnote2

Nixnote - Evernote desktop client for Linux
GNU General Public License v3.0
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EDAMSystemException: UNRECOGNIZED_ERROR_CODE (shared notebook problem) #137

Closed msbentley closed 1 year ago

msbentley commented 5 years ago

Expected vs. actual behavior

I had some issues with sync recently, and in the end tried a full sync again. This went ~90% through the sync process and then gave me the following:

ERROR 2019-10-30 15:46:22.750 src/communication/communicationmanager.cpp:535 Exception stacktrace:
nixnote2(_ZN20CommunicationManager11reportErrorEN18CommunicationError22CommunicationErrorTypeEiRK7QStringS4_+0x5d)[0x561749af3b2d]
nixnote2(_ZN20CommunicationManager25handleEDAMSystemExceptionEN10qevercloud19EDAMSystemExceptionE7QString+0xae)[0x561749af4b6e]
nixnote2(_ZN20CommunicationManager11getUserInfoERN10qevercloud4UserE+0xf94)[0x561749af7be4]
nixnote2(_ZN20CommunicationManager13initNoteStoreEv+0x55)[0x561749af7d95]
nixnote2(_ZN20CommunicationManager4initEv+0x48)[0x561749af80c8]
nixnote2(_ZN20CommunicationManager9enConnectEv+0x88)[0x561749af81f8]
nixnote2(_ZN10SyncRunner11synchronizeEv+0xb9)[0x561749d7b769]
nixnote2(+0x437d05)[0x561749defd05]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN7QObject5eventEP6QEvent+0xe2)[0x7f1665a4c1b2]
/usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5(_ZN19QApplicationPrivate13notify_helperEP7QObjectP6QEvent+0x9c)[0x7f166a52083c]
/usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5(_ZN12QApplication6notifyEP7QObjectP6QEvent+0x2a4)[0x7f166a528104]
nixnote2(_ZN11Application6notifyEP7QObjectP6QEvent+0x2a)[0x561749aa11aa]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN16QCoreApplication15notifyInternal2EP7QObjectP6QEvent+0x118)[0x7f1665a1c9c8]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN23QCoreApplicationPrivate16sendPostedEventsEP7QObjectiP11QThreadData+0x1ed)[0x7f1665a1f13d]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(+0x2e4353)[0x7f1665a76353]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x2e7)[0x7f165e09d417]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4c650)[0x7f165e09d650]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7f165e09d6dc]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN20QEventDispatcherGlib13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE+0x5f)[0x7f1665a7597f]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE+0x13a)[0x7f1665a1a9fa]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(_ZN7QThread4execEv+0x6a)[0x7f166583923a]
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5(+0xac17d)[0x7f166583e17d]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db)[0x7f16649e46db]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f1664f2188f]
ERROR 2019-10-30 15:46:22.758 src/communication/communicationerror.cpp:86 "EDAMSystemException[1706075872]: EDAMSystemException: UNRECOGNIZED_ERROR_CODE"
ERROR 2019-10-30 15:46:38.048 src/communication/communicationmanager.cpp:535 Exception stacktrace:

This now happens immediately on the start of any sync, and I cannot continue...

Specifications

robert7 commented 5 years ago

unfortunately this doesn't say much UNRECOGNIZED_ERROR_CODE => "unknown error" the version you use, already has the "newest" Evernote API

if you reply the sync from scratch - does exactly the same happen again? also you get again UNRECOGNIZED_ERROR_CODE at 90%?

msbentley commented 5 years ago

Indeed! I've "killed" all NN files (db, config, etc.) and started a completely fresh sync. I'll let you know how it goes tomorrow!

msbentley commented 5 years ago

OK, now I'm back to the problems I had a few weeks ago where I keep getting asked to re-auth NN2. Comparing the notes to EN itself, it looks like it has problems with shared notes - this was what I figured out eventually after reporting #125 - in that case I downgraded to complete the sync, and it worked OK.

In this case I can probably remove the notebook that is shared with me altogether, but there's definitely something different in 2.1.5 compared with 2.1.4 with respect to joined notebooks...

msbentley commented 5 years ago

OK, I removed the notebook that was shared with me (unshared via the EN web interface) and restarted the sync, which worked fine now - so definitely related to "joined" notebooks

robert7 commented 5 years ago

Update: its a bit weird, as error code from your log file is 1706075872 actually one of following is expected: https://dev.evernote.com/doc/reference/Errors.html (=> integer from 1 to 21) thus "UNRECOGNIZED"

I'm having now similar case where code is -1636698400 .. :see_no_evil:

robert7 commented 5 years ago

It seems something got wrong in error code recognition in the last qevercloud update which was made in v2.1.5

so you may meanwhile try use older version (e.g. by using AppImage) e.g. 2.1.4 or 2.1.3, then you may get better error message, I will later try to work out

andy-lawson commented 4 years ago

Just FYI - this happened to me too;

  1. Initial sync commenced early yesterday without issue.
  2. Intermittent "Host not found" errors - fixed by restarting the NixNote2.
  3. At about 0100 this morning, I had another "Host not found" which I could not correct until I woke up this morning.
  4. At this time I received the "EDAMSystemException: UNRECOGNIZED_ERROR_CODE" error.
  5. Waited an hour for throttling to be reset.
  6. Started a sync again
  7. Sync ran from 10:02 this morning until 10:18 when I received another "EDAMSystemException: UNRECOGNIZED_ERROR_CODE"
  8. Will now wait an hour and try again.

It'd be great if you could correct the error message in a future release, but I guess it's a fairly low priority.

Also - thanks for picking up this project again! I've been waiting several years for an EN client on Ubuntu.

robert7 commented 4 years ago

@andy-lawson you may meanwhile try use older version (e.g. by using AppImage) e.g. 2.1.4 or 2.1.3, then you may get better error message.. after you figure out, what is the real problem, you can switch back you can use the AppImage version without uninstalling the version you are using now - just don't run both at the same time on the same machine

andy-lawson commented 4 years ago

@robert7 Thanks for the response, but I'm pretty satisfied that the UNRECOGNIZED_ERROR_CODE error I'm getting in this instance is just Evernote's rate limiting cutting in.

robert7 commented 4 years ago

there is automatic retry after "rate limit"... but in the new version .. sometimes/not always, the error code is not recognised and thus the automatic retry for rate limit doesn't work

try the older version via AppImage... there the auto retry should work.. after you done: switch back to newest version

robert7 commented 4 years ago

=> https://github.com/robert7/nixnote2/releases/tag/v2.1.4