robertaboukhalil / ginkgo

Cloud-based single-cell copy-number variation analysis tool
qb.cshl.edu/ginkgo
BSD 2-Clause "Simplified" License
47 stars 28 forks source link

Stalling during copy number calling (initializing variables) #35

Closed andrewrlynch closed 3 years ago

andrewrlynch commented 4 years ago

Hi there.

I am running into an issue with web-based Ginkgo where the process is stalling at Step 2: Calling copy number events (initializing variables).

I am hoping someone can look into this. The URL for the run is http://qb.cshl.edu/ginkgo?q=results/h5rA5DuQbAlom56RDZLj

Be well,

Andrew

robertaboukhalil commented 4 years ago

Hi Andrew, looking at the "Analysis Options", I noticed your files have the # character in them. I'm not 100% sure that's the issue, but could you try renaming them to remove that character? It's possible Ginkgo doesn't know how to handle those properly.

andrewrlynch commented 3 years ago

That was absolutely the issue. I found this to be the case in stand in standalone Ginkgo first and, although it wasn't abundantly obvious, seemed to be the case in web-based Ginkgo.

Thanks!