[BUG] eGolf 2019: Could not login to Volkswagen We Connect, please check your credentials and verify that the service is working

letsgetbusy commented 1 year ago

Before you post a new issue - you must first check the following (and check the boxes with an "X" below)

[x] 1.) Can you login using the smartphone app We Connect (not We Connect ID or We Connect GO) and interact with your car?
[x] 2.) Please make sure that you can login into https://vwid.vwgroup.io/ and make sure that any "Terms and Conditions" are all checked
[x] 3.) I do not have MFA enabled.

Environment

Volkswagencarnet release with the issue:
Last working homeassistant-volkswagencarnet release (if known):
Home Assistant Core release with the issue:
Operating environment (Home Assistant OS/Supervised/Container/Core/venv):
Car model and year:
Country where the car was bought:
Valid We Connect subscription:
Have you verified that the We Connect service works via VW´s portal?:

Describe the bug

Hi, since a weeks a can't use the integration for my Egolf 2019 I receive the message: "Could not login to Volkswagen We Connect, please check your credentials and verify that the service is working" I can login my VW app and via web

Thanks Fabio

Steps to Reproduce

Expected behavior

Screenshots

Capture

Traceback/Error logs

Debug information - all JSON responses from logfile

Additional context

letsgetbusy commented 1 year ago

Hi, since a weeks a can't use the integration for my Egolf 2019 I receive the message: "Could not login to Volkswagen We Connect, please check your credentials and verify that the service is working" I can login my VW app and via web

Thanks Fabio

joselito11 commented 1 year ago

`Logger: volkswagencarnet.vw_connection Source: /usr/local/lib/python3.11/site-packages/volkswagencarnet/vw_connection.py:367 First occurred: 07:24:33 (2 occurrences) Last logged: 07:25:00

User appears unauthorized Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/volkswagencarnet/vw_connection.py", line 328, in _login raise e File "/usr/local/lib/python3.11/site-packages/volkswagencarnet/vw_connection.py", line 305, in _login raise Exception("User appears unauthorized") Exception: User appears unauthorized `

I logged on web and app, nothing new there to confirm new rules. I have also created new user, but nothing helps

letsgetbusy commented 1 year ago

update I deleted all file relative this integration and installed again. Now works

Thanks

joselito11 commented 1 year ago

update I deleted all file relative this integration and installed again. Now works

Thanks

Which files? I have tried to delete in HACS, reboot, installed, reboot, but still not working for t-cross

robinostlund / homeassistant-volkswagencarnet