robotology / icub-tech-support

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ergoCub 1.1 S/N:001 – head not reachable and torso slow #1724

Closed mebbaid closed 6 months ago

mebbaid commented 8 months ago

Robot Name 🤖

None

Request/Failure description

while doing some experiments on navigation with @SimoneMic we lost connection with the head (which is needed for the nav stack). We tried to ping the head but it is unreachable. In addition, pinging the torso takes on average 200 ms (which seems high)

Detailed context

while doing some experiments on navigation with @ we lost connection with the head (which is needed for the nav stack). We tried to ping the head but it is unreachable. In addition, pinging the torso takes on average 200 ms (which seems high)

image

Additional context

No response

How does it affect you?

This issue is blocking for running Navigation with the robot

github-actions[bot] commented 8 months ago

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sgiraz commented 8 months ago

Hi @mebbaid,

We can compare the ping time with other robots, but yep, 100+ ms seems high. Maybe the output of a traceroute command may help us to track the network traffic between the laptop and the torso.

cc @AntonioConsilvio @davidelasagna @Nicogene

SimoneMic commented 8 months ago

@GiulioRomualdi told me that after a complete reboot of the system (server, router and PCs) the ping has returned to acceptable levels. However we need the head PC to be working quite soon, due to a demo that has been anticipated on the 31st. We'd like to do some demo preparation tests on Monday (late) afternoon.

Thank you and sorry for the pressing

GiulioRomualdi commented 8 months ago

I @SimoneMic this morning, I checked the head and it was warking

sgiraz commented 8 months ago

We'd like to do some demo preparation tests on Monday (late) afternoon.

Ok guys,

Please keep the network traffic monitored to see if the problem happens again.

steb6 commented 8 months ago

Today we had a similar issue about slow connection speed with the torso:

traceroute to 10.0.2.2 (10.0.2.2), 30 hops max, 60 byte packets
 1  * ergocub-torso (10.0.2.2)  170.508 ms *

cc @SimoneMic

sgiraz commented 8 months ago

Hi guys,

Thanks for keep monitoring this issue, we'll futher investigate on it.

In the meantime, next time it happens, I would ask you to provide as much context info as possible such as CPU workload (htop for the torso and jtop for the head) and the network traffic (vnStat)

@steb6 @GiulioRomualdi @SimoneMic @AntonioConsilvio

sgiraz commented 7 months ago

Hi guys,

Any news on this? Is still the problem occurring?

cc @steb6 @SimoneMic @mebbaid

SimoneMic commented 7 months ago

Actually it seems to be working fine. Haven't had this issue in a while now

sgiraz commented 7 months ago

Hi @SimoneMic, Thanks for your feedback! If you agree, I would proceed to close the issue right now.

[!Note] Please, keep in mind to check the CPU workload (w/ htop or jtop for example) in case it happens again.

cc @AntonioConsilvio @davidelasagna

mebbaid commented 7 months ago

If you agree, I would proceed to close the issue right now.

agreed. In case of things recurring down the line, we will open a separate issue and reference this one.

sgiraz commented 6 months ago

Hi @mebbaid

Ok thanks! Closing!