Open CescoWillemse opened 4 months ago
Hi @CescoWillemse,
We have acknowledged your support ticket. We are currently experiencing a high volume of support tickets and will be in touch as soon as possible with an update on how to proceed.
In the meantime, I would ask you to provide here some pictures of:
cc @AntonioConsilvio
Hi @CescoWillemse, considering the problem described in this issue, it is very complex to provide instructions on how to deal with a probable short circuit on the iCub's main power supply. Also, the smoke and the fact that you can't reach the head could be symptoms of potential major damage.
Therefore, to guarantee an appropriate level of support, I strongly recommend shipping the robot to us. To organise the shipment of the robot, please contact @andreaderito who will provide you with all the necessary information.
Thanks guys! I took the photos, but I hadn't had the time to upload them yet, plus they really didn't show anything. @andreaderito please drop me a line at c.willemse[at]utwente[dot]nl to organise shipping.
Robot Name 🤖
iCubTwente01 S/N:030
Request/Failure description
The previous "caretaker" was testing the iCub before handing it to me. They could establish a network connection but no communication (no ping on 10.0.0.2). After attempting for approximately ten minutes, something in the chest short-circuited with a spark, a pop, and a little puff of smoke.
Detailed context
Below a detailed report from the previous technician:
Additional context
No response
How does it affect you?
I am the new lead researcher using this (notorious) iCub. I am comfortable with guided diagnosis of the exact issue but will have to (and be able to) delegate any physical repair jobs. In any case, let's start at the beginning and do some trouble shooting together. Thanks in advance!