Open dattilson opened 8 months ago
Hi @dattilson,
The broken part is made of carbon fiber. I suggest replacing it with a brand new one that we can provide to you. In this case, contact @andreaderito (andrea.derito@iit.it) to proceed with the purchase process, please.
In the comment below my colleague @Elio75 will describe the procedure to replace the broken part.
cc @Fabrizio69 @AntonioConsilvio
CIAO @dattilson
First:
At this point you have two options:
cc @Fabrizio69 @AntonioConsilvio @sgiraz
We have attempted to recover the skin although we are unsure if we have recovered it undamaged. Would you be able to provide a quote for both options?
Hi @dattilson please be so kind as to send me an email at andrea.derito@iit.it and I will be pleased to provide you with details - please indicate in your email the precise delivery address of the goods, 1 (or also 2) reference person(s) at delivery address (name, surname, email address, and important - a telephone number, possibly a mobile number) - I ask you to send such data via email to me and not here in this issue for privacy reasons, thank you for understanding and cooperating - best cc @Fabrizio69 @AntonioConsilvio @sgiraz
Hi @dattilson up to date I did not receive any email from your side (see my comment above). I was wondering whether you have been successful to re-mount the parts and they work, so - maybe - you do not need the spares any longer? Looking forward to your kind feedback.
Ciao @Fabrizio69 I kindly ask you to be so kind as to manage the preparation of a parcel (the smallest the better, since shipping costs are directly affected by the dimensions of the parcel itself) containing the 2 spare parts for @dattilson and let us kindly know dimensions and weight in this issue so as to estimate shipping costs. Thank you in advance. cc @sgiraz @maggia80 @AntonioConsilvio
Hi @andreaderito and @dattilson, here are the dimensions and weight of the package:
cc: @sgiraz @AntonioConsilvio @Miche19 @maggia80
Dear @dattilson I'm going to contact you via email for further information so we may proceed - pls keep ready to react to my email, best
Robot Name 🤖
iCubHertfordshire01 S/N:009
Request/Failure description
The plastic part has snapped off at the wrist, and I'm not sure how to remove the sensors/skin from the palm to access the screws to replace it.
Detailed context
I'm unsure what caused it, but the 'neck' of the right palm, where it attaches to the motor has snapped, and so the part is in need of replacement.
I have managed to manufacture a replacement part using the creo part file as reference, however, I'm unfamiliar with the procedure for removing the palm's sensors/skin. In addition to 4 screws, it seems to be held in place by some kind of glue. This is unfortunate, as it needs to be removed to detach the palm.
Could you advise on the procedure for replacing the palm? Especially with regards to the removal (and reapplication, if necessary) of this glue.
Additional context
How does it affect you?
No response