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robvdpol / RaceControl

Race Control is a standalone, open source F1TV client for Windows, written in C# on the .NET platform.
GNU General Public License v3.0
1.2k stars 95 forks source link

Error to play via MPV "An error occurred while retrieving the stream URL" #363

Open guberta opened 2 years ago

guberta commented 2 years ago

It looks like that there is some exception not handled on source code. Have a look on the log attached.

It happened when I tried to watch most recent FP from Bahrein. It happened with the FP3 with all channels I get the same error. RaceControl.log

Spexxel commented 2 years ago

Looks like the stream url was empty which resulted in the validation error. Was this a hickup or does the error still occur? And if it still occurs: which version of RC are you using?

asgarder commented 2 years ago

Having the same issue with versions 2.6.0 and 2.6.1, on every single stream and option (Drivers, World Feed, MPV, "Watch"). Cannot watch any stream

Spexxel commented 2 years ago

Bit hard investigating with little info. Could one of you provide a filled-in BUG-template? Also, does watching in browser through f1tv work?

**Describe the bug**
A clear and concise description of what the bug is.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Play stream '...'
3. Press button '...'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Desktop (please complete the following information):**
 - Windows edition and version
 - System type (32 or 64 bit)
 - Version (see title bar)

**F1TV account**
- Subscription type (none, Access, Pro)
- Country
- Using VPN or proxy?

**Additional context**
Add any other context about the problem here.
asgarder commented 2 years ago

My bad, and probably the same issue that @guberta is having. I was trying to play with an inactive account. The error message could have been a bit more obvious, but that's a feature request and not a bug 🙂

Spexxel commented 2 years ago

Good to hear. The error message or logging could indeed be more specific in this case. FYI: You can also check your subcription status on the bottom left in RaceControl ;) :

image

guberta commented 2 years ago

Hello again,

Some more info about my bug. As I’m using it via VPN, I figured out that this bug is only happening when I’m connected on VPN from UK. In VPN from France or from US, there is no issues at all.

On Sun, 20 Mar 2022 at 22:02, Khaak @.***> wrote:

Good to hear. The error message or logging could indeed be more specific in this case. FYI: You can also check your subcription status on the bottom left in RaceControl ;) :

[image: image] https://user-images.githubusercontent.com/5929773/159166099-70d8810a-da18-47b5-ba9d-7d9b0e3f1164.png

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guberta commented 2 years ago

Ops, but wait. I didn’t had an inactive account. My account is working perfectly. I was using the version 2.6.0

Today I will try again to see if I still the same issue.

On Sun, 20 Mar 2022 at 20:59, asgarder @.***> wrote:

My bad, and probably the same issue that @guberta https://github.com/guberta is having. I was trying to play with an inactive account. The error message could have been a bit more obvious, but that's a feature request and not a bug 🙂

— Reply to this email directly, view it on GitHub https://github.com/robvdpol/RaceControl/issues/363#issuecomment-1073246226, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASNHSZEBYLLAJNTIM7VXE2LVA4OJZANCNFSM5REBW6JA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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