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rockstor / rockstor-website

Main rockstor.com webpage. As a community endeavour we welcome contributions / corrections. Be sure to add your name to the AUTHORS file when submitting changes.
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Update proposed cost and currency of commercial support #41

Closed phillxnet closed 2 years ago

phillxnet commented 2 years ago

It is proposed that we move to a minimal cost for "Incident based support" as it is postulated that this will encourage (and enable) more Stable subscribers to pay for this support plan. And in turn help with our aim of achieving sustainable Open Source development.

Prior cost and currency.

"Support is charged on a per bundle basis (pricing unavailable until service reinstated: estimated at £200 / incident)."

Proposed cost and currency

Related to the ongoing issue #36: "Support is charged on a per incident basis, expected re-launch price €99 + tax (if applicable) per incident."

phillxnet commented 2 years ago

Once we have a shop entry enabled for the proposed "Incident based support" plan we should align with the newly created doc issue to source the shop only for price and currency arrangements: https://github.com/rockstor/rockstor-doc/issues/363

phillxnet commented 2 years ago

An alternative plan regarding "Incident based support" purchase, given it's prerequisite of a stable subscription, is to embed a Stripe purchase button within Appman against the Stable Subscription concerned. This will then avoid the potential confusion/frustration or apparent double-dipping of those seeking commercial support 'in a hurry' and not appreciating it's Stable Subscription limitation.

phillxnet commented 2 years ago

Closing as Fixed by #43