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rodrigo-arenas / pyworkforce

Standard tools for workforce management, queuing, scheduling, rostering and optimization problems.
https://pyworkforce.readthedocs.io
MIT License
73 stars 19 forks source link

Reverse Calculation #35

Closed ozkanuysal closed 2 years ago

ozkanuysal commented 2 years ago

Hey rodrigo i have an idea, first of all i really like to do in this library congrats.My idea is, do you think is there a chance to have Reverse erlang calculation for example when we typing agent number can we return asa,shrinkage and other parameters.Have a good day.

rodrigo-arenas commented 2 years ago

Hi, @ozkanuysal. Thanks for your message, I'm glad you like the library This is already possible in the package; you can get the occupancy, service level, and the waiting probability; here are the docs for what is required in each method. Here is one example using one of these methods:

from pyworkforce.queuing import ErlangC

erlang = ErlangC(transactions=100, asa=20/60, aht=3, interval=30, shrinkage=0.3)

erlang.service_level(positions=14)

# Returns: 0.88835

If you find this useful, please consider leaving a start for the package, so it can start growing :)

rodrigo-arenas commented 2 years ago

I'm closing this issue, let me know if you have more questions