Recordings plays only in Safari, error in Chrome

[SlavikCA]

All recording, for all of my cameras can not be played in Chrome or Brave browser. Tried on my:

• Mac M1
• Android Pixel 6

Getting error:

VIDEOJS: ERROR: (CODE:3 MEDIA_ERR_DECODE) Playback cannot continue. No available working or supported playlists.

Recording can only be played in Safari.

2 of my cameras are HEVC (x265) and 2 are x264. Same error for all.

Live MJPEG works fine on all browsers.

Viseron - 3.0.0b9 - 7f94317 Tried with CPU docker image and with CUDA docker image. Same result.

[roflcoopter]

Strange, works fine for me in Chrome on Windows. If you go the the Network tab in the dev tools, there should be a request ending in index.m3u8 after you press play. What is the contents of that request?

[SlavikCA]

Here are 3 requests I see in Network tab AFTER I click PLAY in Chrome:

Here is the request details:

And PREVIEW:

#EXTM3U
#EXT-X-VERSION:6
#EXT-X-MEDIA-SEQUENCE:0
#EXT-X-TARGETDURATION:6
#EXT-X-INDEPENDENT-SEGMENTS
#EXT-X-MAP:URI="/files/segments/street/init.mp4"
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:30.000+00:00
#EXTINF:4.9976,
/files/segments/street/1723039590.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:35.000+00:00
#EXTINF:4.92546,
/files/segments/street/1723039595.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:40.000+00:00
#EXTINF:4.98538,
/files/segments/street/1723039600.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:46.000+00:00
#EXTINF:5.00814,
/files/segments/street/1723039606.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:50.000+00:00
#EXTINF:5.01579,
/files/segments/street/1723039610.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:06:56.000+00:00
#EXTINF:4.98377,
/files/segments/street/1723039616.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:07:01.000+00:00
#EXTINF:5.02089,
/files/segments/street/1723039621.m4s
#EXT-X-DISCONTINUITY
#EXT-X-PROGRAM-DATE-TIME:2024-08-07T14:07:06.000+00:00
#EXTINF:4.95023,
/files/segments/street/1723039626.m4s
#EXT-X-DISCONTINUITY
#EXT-X-ENDLIST

[roflcoopter]

Plays fine for me, on iOS tho

[SlavikCA]

Right.

On iOS - plays fine.

It looks like the issues only on Chrome (any OS: Win or Mac)

[roflcoopter]

It works for me on my Windows 11 PC using Chrome. What codecs are your cameras using for video (and audio if they have any)?

[madman2012]

I get similar errors with h265 streams

---

From: Jesper @.> Sent: Wednesday, August 7, 2024 9:59 AM To: roflcoopter/viseron @.> Cc: Subscribed @.***> Subject: Re: [roflcoopter/viseron] Recordings plays only in Safari, error in Chrome (Issue #791)

Strange, works fine for me in Chrome on Windows. If you go the the Network tab in the dev tools, there should be a request ending in index.m3u8 after you press play. What is the contents of that request?

— Reply to this email directly, view it on GitHubhttps://github.com/roflcoopter/viseron/issues/791#issuecomment-2273547014, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ABMS5U5FZE44ZX3IN34ZUMDZQIR3XAVCNFSM6AAAAABMENELWOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENZTGU2DOMBRGQ. You are receiving this because you are subscribed to this thread.Message ID: @.***>

[SlavikCA]

my codecs:

doorbell:

• H.264/AVC/MPEG-4AVC/MPEG-4part10
• AAC

street:

• H.265/HEVC
• AAC

living:

• H.265/HEVC
• AAC

loft:

• H.264/AVC/MPEG-4AVC/MPEG-4part10
• AAC (but in logs it shows as pcm_mulaw)

[SlavikCA]

@madman2012 is right.

I just tried, and loft & doorbell are working fine in Chrome.

Issues are only with living and street which are h265.

So, it looks like the issue with h265 streams only

[roflcoopter]

Might be a browser issue then with h265: https://github.com/videojs/video.js/issues/7257

Either change the encoding in your cameras if possible or Viseron can transcode it for you (less efficient)

[SlavikCA]

My camera doesn't have setting to change codec.

Can Viseron transcode already? Or is it feature, which can be potentially added?

If it existing feature - where can I configure that transcoding?

[madman2012]

I had tried the same thing by using codec, so it re-encoded to h264 from cameras outputting h265/hevc but it still gives me spinning disk without error. I was meaning to write this one up recently as a bug but I got side tracked.

---

From: Jesper @.> Sent: Wednesday, August 7, 2024 11:04 AM To: roflcoopter/viseron @.> Cc: madman2012 @.>; Mention @.> Subject: Re: [roflcoopter/viseron] Recordings plays only in Safari, error in Chrome (Issue #791)

Might be a browser issue then with h265: videojs/video.js#7257https://github.com/videojs/video.js/issues/7257

Either change the encoding in your cameras if possible or Viseron can transcode it for you (less efficient)

— Reply to this email directly, view it on GitHubhttps://github.com/roflcoopter/viseron/issues/791#issuecomment-2273693009, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ABMS5U5NSAFBPOFOMRQUGSLZQIZP5AVCNFSM6AAAAABMENELWOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENZTGY4TGMBQHE. You are receiving this because you were mentioned.

[roflcoopter]

Right, forgot that it is not in v3 yet.

It is on the checklist here tho: https://github.com/roflcoopter/viseron/pull/716 Will try to squeeze in a quick change for that right away, can hopefully release it tomorrow if i dont hit any hurdles

[roflcoopter]

In the current dev build you can now set codec: h264 under recorder for each camera and it should transcode the segments for you

[madman2012]

Hi @roflcoopter,

I’ve encountered a peculiar issue with the latest dev version. While H.265 (HEVC) events play back fine in the browser now, the recordings don’t. The codec is set to copy.

[roflcoopter]

If its set to copy it is still h265, the Events uses another player than the recordings, but i dont think that should matter. Does it work better if you set codec to h264 under recorder?