[BUG] My Canvas Courses Not Displaying an Upcoming Summer Course

[vburgett]

On both dev (6.0.8, Android) and prod (5.1.34, iPhone), all of my Canvas courses are displaying the Illinois app except for my upcoming summer course. I do see this summer course already in the Canvas app.

I expected to see this summer course in the Illinois app too.

[dobromirdobrev]

Hi @vburgett ,

We're unable to find where the difference comes from. In the Illinois app we retrieve the courses from the Canvas API as follows:

• Dev & Test Environments: https://illinoisedu.test.instructure.com/api/v1/courses?as_user_id=sis_user_id:{net_id}
• Prod environment: https://canvas.illinois.edu/api/v1/courses?as_user_id=sis_user_id:{net_id}

The result is the same on both for your account as you stated in the screenshots. We don't have the knowledge how the courses are retrieved in the Canvas Student app (e.g. what the exact http requests are). Unless there is someone who could say what the exact http requests should be, we cannot do anything to retrieve the missing course/s. cc @pmarkhennessy

[reynlds-illinois]

I was able to reproduce this with your account, and several others that have a Summer, 2024, enrollment. The call (using python/requests) is only returning 10 records at a time, and it appears that alpha sorting is causing some to fall off the display. Increasing the records returned using "params" brings back all enrollments. Example:

    params = {'per_page': 100}
    r = requests.get(url, headers=headers, params=params).json()

It's definitely working as quite a few enrollments are coming back outside of course/term dates with the correct "error":

{'access_restricted_by_date': True, 'id': 24586}

Is there a way to show "more" in the app, such as adding a scroll to it? I'm not an app dev and I don't use the Illinois app at all. This may be a referral to Instructure Dev Support/Consulting.

[vburgett]

Thank you, Mark, for chiming in and testing this with my account and others.

@dobromirdobrev can we return more records at a time and order the classes based on the most recently added courses or the term they are associated with (Summer 2024, Fall 2024, etc)?

[dobromirdobrev]

@reynlds-illinois thank you for your input! It was helpful.

@vburgett , this issue required changes on both Illinois app and backend side (LMS BB). The changes in the Illinois app are available in version 6.0.17. The relevant backend issue is LMS 112. Once it gets resolved, you can verify it on dev.

As a result - the course from the last screenshot should be visible and the courses will be ordered by created date (e.g. the most recent are at the top).

[dobromirdobrev]

@vburgett ,

The backend issue is closed. So, you can check if this is resolved on dev using 6.0.17 Illinois app version. Thanks.

[vburgett]

That worked in 6.0.17 on dev. Thank you, @dobromirdobrev!