is:open label:"help wanted" - Issue - crash report support helper running as root

root3nl / SupportApp

The Support App is developed by Root3, specialized in managing Apple devices. Root3 offers consultancy and support for organizations to get the most out of their Apple devices and is based in The Netherlands (Halfweg).

https://www.root3.nl

MIT License

585 stars 60 forks source link

is:open label:"help wanted" - Issue - crash report support helper running as root #147

Closed Ninjastic-Ninja closed 11 months ago

Ninjastic-Ninja commented 1 year ago

I see crash report support helper running as root , wondering what that could be ?

I don't see any crash happening and it's running as root

Ninjastic-Ninja commented 1 year ago

Being Curious here I reboot my Mac and open support app . Battery was drained and plugged power back , I see crash report support helper app running as root.

Found this as process crashing

CrashReporterSupportHelper CrashReporterSupportHelper (0, libsystem_malloc.dylib, 0x0000000000003f44) Support Support (2.5, libsystem_secinit.dylib, 0x0000000000002214)

Support Support (2.5, Support, 0x0000000000032bc8)

Ninjastic-Ninja commented 1 year ago

@jordywitteman - Looking for your inputs . Could you let me know if you see anything like this happening at your end . I'm running support app in M2 mac

jordywitteman commented 11 months ago

Hi @Ninjastic-Ninja This process is Apple-owned and not related to the Support App or SupportHelper. It lives here: /System/Library/CoreServices/CrashReporterSupportHelper. I don't think this is anything to investigate here and just a coincidence with processes with similar names