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ropensci-archive / MODISTools

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Check formatting of dates #20

Closed khufkens closed 1 year ago

khufkens commented 4 years ago

Check the format of the dates (YYYY-MM-DD) provided in a query. The API call will stall when faulty dates are provided.

makovz commented 4 years ago

since few days ago, I've been getting various errors while downloading data using mt_subset function. Any known current server malfunction? thanks

khufkens commented 4 years ago

Don't see any changes on the ORNL end on their API so I fear it is a server issue. Often the custom queries get lower priority to the site based data (which is pre-loaded). I would give it some time still, often the service rebounds.

khufkens commented 4 years ago

I've done some test, thinking it was a rate limiting issue. However, even only querying 3 or so dates of data will fail with odd errors. Some of them returning an http 500 statement (i.e. internal server error).

makovz commented 4 years ago

thanks, same issue here

khufkens commented 4 years ago

ORNL filed a ticket and got back to me with this, basically what I expected.

We performed a hardware upgrade on Monday 2/17 that has caused the difficulties that you are currently experiencing.
All available resources are working to resolve these issues as soon as possible.

I'll drop you a line as soon as we resolve this problem.
khufkens commented 4 years ago

Server is back online.