error in qualtrics_response_codes(res) : Qualtrics API raised a bad request (400) error

[wongsl98]

I got this error code:

error in qualtrics_response_codes(res) : Qualtrics API raised a bad request (400) error - Please report this on https://github.com/ropensci/qualtRics/issues

after the following code:

readRenviron("~/.Renviron") knitr::opts_chunk$set(echo = FALSE, message = FALSE, warning = FALSE)

library(tidyverse) library(pander) panderOptions('round', 2) panderOptions('keep.trailing.zeros', TRUE)

Raw Survey Data

df_raw <- read_csv("Risk_Strategy.csv")

df_raw <- qualtRics::fetch_survey(

• surveyID = "xxx",
• force_request = TRUE,
• verbose = FALSE,
• label = FALSE,
• convert = FALSE
• )

could you help me see what's wrong/what I should change? thank you

[juliasilge]

That sounds frustrating! To dig into this problem, we need you to use reprex so we can make sure the environment is clean, etc.

• Have you used qualtrics_api_credentials() with install = TRUE to install your credentials to your .Renviron file?
• If you haven't used reprex before, check out this article on it.

After you have that set up, try running this code:

library(qualtRics)
all_surveys()

Your output (what you paste here on GitHub) should look like this, but with your surveys (feel free to censor any PII that shows up):

library(qualtRics)
all_surveys()
#> # A tibble: 4 x 6
#>   id         name           ownerId     lastModified    creationDate    isActive
#>   <chr>      <chr>          <chr>       <chr>           <chr>           <lgl>   
#> 1 SV_3gbwq8… Beskar Armor   UR_8wfG5qs… 2020-02-20T01:… 2020-02-20T00:… TRUE    
#> 2 SV_56icaa… Cats Can Have… UR_8wfG5qs… 2020-06-10T23:… 2020-02-11T03:… TRUE    
#> 3 SV_5BJRo2… Sourdough Bre… UR_8wfG5qs… 2020-03-29T20:… 2020-03-29T20:… TRUE    
#> 4 SV_ezYI0F… Priorities fo… UR_8wfG5qs… 2020-05-06T19:… 2020-04-23T18:… TRUE

^{Created on 2020-07-25 by the reprex package (v0.3.0.9001)}

If that works (i.e. you can see the surveys you should have access to), what happens if you try this with the survey ID, again using reprex?

library(qualtRics)
fetch_survey(surveyID = "SV_XXX") ## put your ID here

[wongsl98]

hello, thanks for replying! yes I have used qualtrics_api_credentials() with install = TRUE to install my credentials to my .Renviron file.

ran reprex on all_surveys() and this is what I got:

``` r
library(qualtRics)
all_surveys()
#> Warning in check_for_warnings(cnt): Request proxied. For faster response times,
#> use this host instead: sjc1.qualtrics.com
#> Error in curl::curl_fetch_memory(url, handle = handle): Could not resolve host: devplat-gateway-shared.service.sjc1.consul

^{Created on 2020-07-27 by the reprex package (v0.3.0)}

[juliasilge]

Check out #173, #177, and #179, and be sure your base URL is saved correctly as specified in the docs.

Notice that when you register your credentials:

The base URL you pass to the qualtRics package should either look like yourdatacenterid.qualtrics.com or like yourorganizationid.yourdatacenterid.qualtrics.com, without a scheme such as https://

[wongsl98]

Oh thank you for referring me to the other threads. I thought I had the base URL right but I guess not. everything works now, thank you so much!