Unable to pull individual survey

[dzaveta]

Hello, I am able to run all_surveys() and can get a table of my surveys however I am unable to pull an individual survey using fetch_survey(). Below is my reprex output. Thank you so much.

library(qualtRics)

qualtrics_api_credentials(api_key= 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX',
                          base_url= 'XXXXXXXXXXXXXXXXXX.qualtrics.com',
                          install= TRUE)
#> Error: Qualtrics credentials already exist. You can overwrite them with the argument overwrite=TRUE

readRenviron("~/.Renviron")

surveys<- all_surveys()
#> Warning in check_for_warnings(cnt): Request proxied. For faster response times,
#> use this host instead: sjc1.qualtrics.com

test<-fetch_survey(surveyID = surveys$id[111])
#> Error in qualtrics_response_codes(res): Qualtrics API raised a bad request (400) error - Please report this on
#> https://github.com/ropensci/qualtRics/issues

^{Created on 2021-09-09 by the reprex package (v2.0.1)}

[juliasilge]

Looks like this is related #211

Can you walk through the debugging I outline in that issue and make sure it is the same? If so, I believe this is a problem with the API itself; I don't see how we can address this. 😔

[dzaveta]

Thanks for checking. Yes, I ended up with similar results to #211

[juliasilge]

OK, I recommend that you pursue this with Qualtrics, because I am still pretty sure it is not something happening with the R package but rather the API itself. I would create an example showing your curl result (the "Request proxied" bit) and post it on Qualtrics' API discussion section and also reach out to support.

If you hear something back that sounds like something we can fix, please do let me know.

[juliasilge]

Let us know if you have any luck! 🙌