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rosenpin / Goaly

Goaly support repo
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Goals gone #59

Open Tarawssmith opened 1 year ago

Tarawssmith commented 1 year ago

I updated the app and it deleted all my goals!

rosenpin commented 1 year ago

When did this happen? We didn't upload an update to the app in some time.
What version are you using?

Tarawssmith commented 1 year ago

I just updated today. I don't do automatic updates. And now I have no goals. Sad face.

Musically Tara Smith

From: Tomer Rosenfeld @.***> Sent: Saturday, June 3, 2023 9:30 AM To: rosenpin/Goaly Cc: Tara W.S. Smith; Author Subject: Re: [rosenpin/Goaly] Goals gone (Issue #59)

When did this happen? We didn't upload an update to the app in some time. What version are you using?

— Reply to this email directly, view it on GitHubhttps://github.com/rosenpin/Goaly/issues/59#issuecomment-1574954456, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A4ZI7SXJDMSW2OXUDKCTXZ3XJM35TANCNFSM6AAAAAAYZJNF4E. You are receiving this because you authored the thread.Message ID: @.***>

rosenpin commented 1 year ago

I'm very sorry this happened to you.
We have published a major update around a month ago that should have solved this issue.
It's possible that you had a very old version installed that caused the app to reset the data during the update.

Again, I'm very sorry this happened and I'm hoping this won't happen again.
In the meantime, can you please send us your logs so we can investigate this issue? You can do this by going to the app settings, scrolling down and tap the "send logs" button.

Thank you