rosenpin / Goaly

Goaly support repo
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[BUG] scheduling issue #66

Open ZsokaRati opened 8 months ago

ZsokaRati commented 8 months ago

Goaly stopped scheduling 3 out of 4 of my goals in the last couple of weeks. It was working fine for almost a year on this phone. I tried restarting my phone, unlinking - relinking goaly to calendar, set - unset vacation etc. Goaly is up to date on my phone When I set up a new goal that seem to work ok.

Smartphone (please complete the following information):

rosenpin commented 8 months ago

Thank you for the issue! In order to investigate this issue we are going to need a bit more information. I would really appreciate it if you could follow these steps:

  1. Turn vacation mode on for the next month (under settings)
  2. Disable vacation mode
  3. Immediately after that go to settings and tap the "Send logs button" and mention the issue number in the email (#66)

This will provide us with the relevant logs for the issues you are experiencing

Thanks again!

FYI: we might take a bit longer than usual to respond or solve this issue, we are 2 developers from Israel which as you may have heard are having some rough time recently. We will do our best to fix it ASAP regardless.

ZsokaRati commented 8 months ago

Hi, I have sent you the log as you asked for.

A couple of things I noticed:

Hope this helps. Stay safe!

rosenpin commented 8 months ago

Thank you.
Regarding the other issues you mentioned, is the "first day of week" configured correctly? You can check in settings->First day of week

ZsokaRati commented 8 months ago

Not sure what you mean by 'configured correctly', I set the first day of the week for Monday, both in Goaly and in Google calendar, is there anything else I need to check? Thanks.

rosenpin commented 8 months ago

I'm sorry, for some reason I didn't get your email with the logs.
Could you please repeat the process?
Regarding the start of week day, it sounds like it is configured correctly. Once I get the logs I will be able to look into it further

ZsokaRati commented 8 months ago

Hi, I've sent the log aggain, please let me know if you've got it. Thanks.

rosenpin commented 8 months ago

Got it! thank you :)