identities not displayed

[rcubetrac]

Reported by danielkr on 2 Dec 2008 18:36 UTC as Trac ticket #1485595

hi, i've checked out roundcube from the svn (r2107) and have an issue with the identites:[the list in the settings-identities-tab is empty (but there are >1 in the db for the account i am using)[BR)] 2) clicking on 'add' does not display any new contents, so there are no forms or inputs or something[when i want to write an email the sender-input is empty, too[BR)]

i hope you can fix this, so i can use my identites again :)

thanks, daniel

Keywords: identities Migrated-From: http://trac.roundcube.net/ticket/1485595

[rcubetrac]

Comment by @alecpl on 2 Dec 2008 18:41 UTC

Check identities_level option setting, also clear browser cache. Works for me.

[rcubetrac]

Status changed by @alecpl on 2 Dec 2008 18:41 UTC

new => closed

[rcubetrac]

Milestone changed by @alecpl on 2 Dec 2008 18:41 UTC

=> 0.2-stable

[rcubetrac]

Comment by danielkr on 2 Dec 2008 19:23 UTC

i've tried it with multiple browsers and all had the same problem.[identitieslevel is set to 0.[BR] and i even can't select an identity for sending emails.

i forgot to say that i upgraded my roundcube from 0.1-rc2 but the upgrade-script had no warnings/errors and the sql-update also went well. i use postgres and there are definitely some entries in the table

[rcubetrac]

Status changed by danielkr on 2 Dec 2008 19:23 UTC

closed => reopened

[rcubetrac]

Comment by @alecpl on 3 Dec 2008 07:24 UTC

And no errors in logs/errors? Did you update of database schema? Check identities table structure.

[rcubetrac]

Comment by danielkr on 3 Dec 2008 07:51 UTC

i updated the database using the postgres.update.sql[[BR]]

this is how it looks:

                                      Table "public.identities"
     Column     |          Type          |                         Modifiers
----------------+------------------------+------------------------------------------------------------
 identity_id    | integer                | not null default nextval(('identity_ids'::text)::regclass)
 user_id        | integer                | not null
 del            | integer                | not null default 0
 standard       | integer                | not null default 0
 name           | character varying(128) | not null
 organization   | character varying(128) |
 email          | character varying(128) | not null
 reply-to       | character varying(128) |
 bcc            | character varying(128) |
 signature      | text                   |
 html_signature | integer                | not null default 0
Indexes:
    "identities_pkey" PRIMARY KEY, btree (identity_id)
    "identities_user_id_idx" btree (user_id)
Foreign-key constraints:
    "identities_user_id_fkey" FOREIGN KEY (user_id) REFERENCES users(user_id) ON UPDATE CASCADE ON DELETE CASCADE

and this is an example from the table:

 identity_id | user_id | del | standard |  name   | organization |    email     |  reply-to    | bcc | signature | html_signature
-------------+---------+-----+----------+---------+--------------+--------------+--------------+-----+-----------+----------------
           1 |       1 |   0 |        1 | My Name |              | my@email.com | my@email.com |     |           |              

neither my lighttpd-log, postgres-sql-log nor the roundcube-log have any errors regarding this issue.

[rcubetrac]

Comment by tensor on 5 Dec 2008 23:36 UTC

What browser?

[rcubetrac]

Comment by danielkr on 7 Dec 2008 14:49 UTC

i used safari 3.2 and firefox 3.0.4. i am not sure, what the problem was. i reinstalled roundcube and everything works fine now.

[rcubetrac]

Status changed by @alecpl on 7 Dec 2008 16:49 UTC

reopened => closed

[rcubetrac]

Comment by the glu on 7 Dec 2008 17:41 UTC

DOSEN'Tworksforme

I can list, edit, but no add. No errors in log or whatever.

There is a missing

[rcubetrac]

Status changed by the glu on 7 Dec 2008 17:41 UTC

closed => reopened

[rcubetrac]

Comment by @alecpl on 8 Dec 2008 07:23 UTC

That tag is needed. The page is valid, checked with w3c validator. So, I don't see what's your point. Closing, as this is working for me and issue requestor.

[rcubetrac]

Status changed by @alecpl on 8 Dec 2008 07:23 UTC

reopened => closed

[rcubetrac]

Comment by the glu on 8 Dec 2008 11:12 UTC

The tag is needed, but the tag is missing when I want to add an identitiy, and make the page invalid, move the 'new identity' to the identities list, and hide the form to add an identity.

[rcubetrac]

Comment by @alecpl on 8 Dec 2008 11:27 UTC

Are you sure, you are using default skin files from svn-trunk? Works for me with FF3 and Opera9.6. There's no missing tag.

[rcubetrac]

Comment by the glu on 8 Dec 2008 20:39 UTC

Dosen't happen anymore, I clear my Fx cache ;)