roundcube / roundcubemail

The Roundcube Webmail suite
https://roundcube.net
GNU General Public License v3.0
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Email Address Internationalization (EAI) support #8042

Open Sanayounasicann opened 3 years ago

Sanayounasicann commented 3 years ago

Dear Roundcube team,

We would like to file a bug report regarding Email Address Internationalization (EAI) issues in Roundcube on behalf of Universal Steering Acceptance Group (UASG: https://uasg.tech/). This follows an extensive study undertaken by UASG on Evaluation of EAI Support in Email Software and Services (UASG030: https://uasg.tech/wp-content/uploads/documents/UASG030-en-digital.pdf) using the testing methodology (https://uasg.tech/wp-content/uploads/documents/UASG021B-en-digital.pdf) and test cases (https://uasg.tech/wp-content/uploads/documents/UASG021B-en-digital-EAI-Pilot-Test-Cases.xlsx) published.

Please find the detailed testing results in the attached report: Roundcube.pdf

Why Support EAI The next billion Internet users will likely come from non-English speaking countries. Providing access for these users will require support for EAI, beyond supporting multilingual content. EAI provides greater access options for all Internet users and improves the user experience (UX). The users are more likely to deploy tools and applications that support their local needs and promote standards and best practices.

About UASG UASG is a community-led initiative founded in 2015 for undertaking activities to promote the Universal Acceptance of all valid domain names and email addresses. Members from more than 120 companies (including Apple, GoDaddy, Google, Microsoft, and Verisign), governments, and community groups. For more information visit https://uasg.tech/.

Regards,

UASG EAI Working Group info@uasg.tech

alecpl commented 3 years ago

This is great. However, we'll need to process this information and split into a workable units (tickets) with precise steps to reproduce the issue. Any help would be appreciated.

Some of these issues might be easy to fix some will require more work, e.g. message/global support. Some might be false negative.