Roundcube is not matching text for "Body contains"

jamminjames commented 2 years ago

For some reason, Roundcube is not matching for a word in the body with the "Body contains" filter. The filter is enabled.

The word is on the first line of the body, as you can see here in the source code of the email in question. I am including up to the first couple lines of the html version of the body. This is a reply to an email sent to a customer. I am trying to filter for the word "REMOVE" in the body. It's right there, after the header and after "Content-Type".

Should I use "matches expression" instead? And if so, what should I put there?

Any help would be appreciated.

MIME-Version: 1.0
References: <tA6V6q5zdrot86CMg6CF5mmBgK98dRUoGgGviJFBj8M@dcn-colo-251-95.dcn.davis.ca.us>
In-Reply-To: <tA6V6q5zdrot86CMg6CF5mmBgK98dRUoGgGviJFBj8M@dcn-colo-251-95.dcn.davis.ca.us>
From: Tony M <emailaddy@gmail.com>
Date: Sat, 13 Nov 2021 15:48:21 -0600
Message-ID: <CAPrqa-=oTTO6rSjBnaFt_8coUAUhC9Hs+pirELOvmGz2CFJdYw@mail.gmail.com>
Subject: Re: Your Humor Times subscription is up for renewal (Subscriber #8296)
To: Humor Times <subscriptions@humortimes.com>
Content-Type: multipart/related; boundary="000000000000f7a66005d0b28889"

--000000000000f7a66005d0b28889
Content-Type: multipart/alternative; boundary="000000000000f7a66005d0b28888"

--000000000000f7a66005d0b28888
Content-Type: text/plain; charset="UTF-8"

REMOVE   subscriber number (#8296).

On Thu, Nov 11, 2021 at 5:04 AM Humor Times <subscriptions@humortimes.com>
wrote:

> Hello, Tony,
>
> Your *Humor Times* subscription expired a while ago. Is there something
> we can do to win you back as a subscriber? We always strive to improve, and
> would appreciate your feedback.
>
> [image: Humor Times cover]
> <https://subs.humortimes.com/login.php?usernm=emailaddy@gmail.com>
> Latest issue cover.
> This monthly magazine is now 80% color, and hard-copy subscriptions cost
> as little as $22.95 a year when you renew online! Or, you may want to
> consider switching to our PDF Subscription: It downloads to your computer
> or device, is in full color, and costs as little as $7.95 a year!
>
> If you are planning on renewing at some point, and don't mind these
> reminders, you don't need to do anything. We look forward to hearing from
> you soon.
>
> The current issue is number 355 and your subscription expired with issue
> number 338.
>
> Don't miss any of the fun, renew today!
>
> To renew subscriptions, you may login here
> <https://subs.humortimes.com/login.php?usernm=emailaddy@gmail.com>, using
> the email address this notice has been sent to and your password (check
> 'Forgot your password?' if you need a reminder), and click on the 'Renew
> Subscriptions' button.
>
> Or, to mail in a renewal, please include your name and account number
> (#8296), and send a check or money order made out to Humor Times to:
>
> Humor Times
> POB 162429
> Sacramento, CA 95816
>
> We can also take orders by phone at 916-758-8255.
>
> If you want to renew by mail, our regular U.S. domestic subscription
> prices are:
>
> Regular 1 year (12 issues) $26.95
> Regular 2 year (24 issues): $50.95
> Regular 3 year (36 issues): $74.95
>
> (For Canadian and other foreign rates, log in using the link provided, or
> email or call us).
>
> And please remember, *Humor Times* subscriptions make great gifts!
>
> Visit our regular website (not for subscriptions) at:
> https://www.humortimes.com You might also like to check out our Facebook
> <https://www.facebook.com/humortimes> page and/or follow us on Twitter
> <https://www.twitter.com/humortimes>. And please watch and share our
> short promotional video <https://youtu.be/ZnyKP9Ciebs>!
>
> Thank you!
>
> *-- Humor Times staff*
>
> *To adjust your reminders*, login to your account
> <https://subs.humortimes.com/login.php?usernm=emailaddy@gmail.com> or
> notify us. You may change reminder notifications for gifts and/or your own
> subscription by changing your settings online, or by requesting changes via
> email, mail or phone.
>
> *To stop receiving reminders altogether*, reply with 'REMOVE' at the
> beginning of the subject line, leaving the rest of it as it is, including
> the subscriber number (#8296). If you wish to cancel your subscription,
> please tell us why in a brief note in the body of the email, after any
> removal request. Please note that if your subscription is expired, you will
> no longer receive postal reminders either. So if you only want to stop
> email reminders, but continue receiving postal reminders (approximately
> every other month), please either login to your account
> <https://subs.humortimes.com/login.php?usernm=emailaddy@gmail.com> and
> turn off email reminders there, or email us to request that, WITHOUT the
> removal request in the subject, or call us.

--000000000000f7a66005d0b28888
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">REMOVE=C2=A0=C2=A0

subscriber number (#8296).</div>

alecpl commented 2 years ago

Roundcube is creating filter definitions, but the filtering is done by the server. So, if there's a bug it does not look like Roundcube bug.

You might try to use different modifier (BODY-TRANSFORM) values in advanced options of the filter rule. https://www.rfc-editor.org/rfc/rfc5173.txt - Chapter 5.

jamminjames commented 2 years ago

@alecpl, The directions you linked to aren't really clear to me. Can you help me figure out how to use the advanced feature?

When I click on the down arrow to the left of the filter box ("advanced options" shows on hover), there is no "BODY-TRANSFORM" shown in the "comparator" nor "modifier" menus. This is with "Body" selected. I've tried the "..." choice and the others as an alternative to "Body", but it's the same.

There is a choice for "modifier" called "content type", is that what I should use? And what do I put in the blank?

Thanks for any help.

roundcube / roundcubemail

Roundcube is not matching text for "Body contains" #8314