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roundcube / roundcubemail

The Roundcube Webmail suite
https://roundcube.net
GNU General Public License v3.0
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cPanel RoundCube is down. #9421

Closed Secmas closed 4 weeks ago

Secmas commented 4 weeks ago

My server is cPanel using CloudLinux and it has RoundCube for webmail, but since this morning RoundCube is not showing any email info instead it shows: Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time. For administrators: Please check the application and/or server error logs for more information.

Tried running:

  1. rpm -qa | grep -i roundcube: cpanel-roundcubemail-1.6.6.0-4.cp120~el9.noarch

  2. Uninstalling only the Roundcube package: rpm -e --justdb --nodeps cpanel-roundcubemail-1.5.2.1-6.cp11106.noarch

  3. Use the check_cpanel_pkgs script to reinstall the appropriate Roundcube package, answering "y" at the prompt: /scripts/check_cpanel_pkgs yes

But with no luck at all.

Any idea how to make RoundCube to work again?

Thanks.

alecpl commented 4 weeks ago

Check the Roundcube or PHP or HTTP server logs.