Closed supportmails closed 3 weeks ago
If you have problems with your email account (e.g. cannot log in, emails got lost, etc.) or if you have questions how to configure your Outlook or mobile phone to get email, this isn't the right place to ask. Roundcube is not a service but free software which somebody installed for you.
Please contact your internet hosting provider or IT responsible instead. If you don't know who this might be, please review your bills and find out who you're paying for email and webhosting services.
Prerequisites
Describe the issue
We use roundcube webmail for a client. We recently sent out an email to about 30ish email adresses, and expected their response. They started responding. But after a few days the communication dissapeared. Like they never responded. No matter how i adjust the filters the communication under subject "Revizija tečajeva na edu.hkms.hr platformi " doesn' exist (my mail to them exists, but their answers dissapeared)
What browser(s) are you seeing the problem on?
Chrome
What version of PHP are you using?
No response
What version of Roundcube are you using?
1.6.0
JavaScript errors
No response
PHP errors
No response