getting error

[Bogalusa1]

hello after use alpha 8 am getting

error, it does not load the feed url

[rrirower]

Can you be more specific? Are you receiving an error message? Can you take a screen image of the error?

I'll need your feed URL to debug further.

Please be sure your feed file meets the requirements listed in this project.

[rrirower]

Are you still dealing with this issue?

[ferdiworks]

@Bogalusa1 Sounds like Roku devices don't like your encoder settings or network stability. Test your Internet connection: https://testmy.net/upload Next: Check your live streaming Bitrate to be within 3400 to 4000. If you are live streaming to more than one location at the same time use a separate RTMP and Key for OTT Roku because if the livesdtream is shared and bottlenecking packages Roku may not accept it! Always Livestream Pre-recorded videeo at 1920x1080, Set all video at 1920x1080 and change rescale output above to disabled if available and Then change bitrate to 3370kbps - 4000!

[Bogalusa1]

hello this is feed i used https://api.npoint.io/75f39fbf908ff08ba323

[Bogalusa1]

rrirower hello this is feed i used https://api.npoint.io/75f39fbf908ff08ba323

[ferdiworks]

@Bogalusa1 Question where is the feed hosted? Is this being used from a WordPress plugin? The feed URL does not end in a .json. I worked with clients who used WP smart tv and had a similar issue. What worked was to use a redirect plugin and redirect https://api.npoint.io/75f39fbf908ff08ba323 to a new URL with the .json extension. an example would be to install a redirect plugin and point it to your feed but use the .json link https://api.npoint.io/75f39fbf908ff08ba323.json This works for The SDK and calling the feed file!

[rrirower]

@Bogalusa1 ferdiworks is correct. Your feed file will not be parsed if it is missing the appropriate extension (.xml or .json). The code needs to know what type of feed file you are using.

[rrirower]

@Bogalusa1 Have you resolved this?

[rrirower]

No response from the user. Closed.