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rsm-gh / akbl

Control the lights of Alienware computers under GNU/Linux systems.
GNU General Public License v3.0
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Add support to Dell G7 7590 #77

Open ltwell opened 4 years ago

ltwell commented 4 years ago

System information

Bug description

USB Data

Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 0bc2:231a Seagate RSS LLC Expansion Portable
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:5538 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 004: ID 8087:0025 Intel Corp. 
Bus 001 Device 003: ID 187c:0550 Alienware Corporation AW-ELC
Bus 001 Device 005: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Device Info

Bus 001 Device 003: ID 187c:0550 Alienware Corporation AW-ELC
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x187c Alienware Corporation
  idProduct          0x0550 
  bcdDevice            2.00
  iManufacturer           1 Alienware
  iProduct                2 AW-ELC
  iSerial                 3 00.01
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0029
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 
      bInterfaceProtocol      0 
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      25
          Report Descriptor: (length is 25)
            Item(Global): Usage Page, data= [ 0x00 0xff ] 65280
                            (null)
            Item(Local ): Usage, data= [ 0x01 ] 1
                            (null)
            Item(Main  ): Collection, data= [ 0x01 ] 1
                            Application
            Item(Global): Logical Minimum, data= [ 0x00 ] 0
            Item(Global): Logical Maximum, data= [ 0xff 0x00 ] 255
            Item(Global): Report Size, data= [ 0x08 ] 8
            Item(Global): Report Count, data= [ 0x21 ] 33
            Item(Local ): Usage, data= [ 0x01 ] 1
                            (null)
            Item(Main  ): Input, data= [ 0x00 ] 0
                            Data Array Absolute No_Wrap Linear
                            Preferred_State No_Null_Position Non_Volatile Bitfield
            Item(Local ): Usage, data= [ 0x01 ] 1
                            (null)
            Item(Main  ): Output, data= [ 0x00 ] 0
                            Data Array Absolute No_Wrap Linear
                            Preferred_State No_Null_Position Non_Volatile Bitfield
            Item(Main  ): End Collection, data=none
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval              10
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval             100
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status:     0x0001
  Self Powered
rsm-gh commented 4 years ago

Hello,

So I just added the configuration for your computer but I think that you will have the same problems than the Dell G5 5590. If after installing the software you can launch the block testing window and figure what is the problem the computer may be supported.

Kind regards, ~rsm