[BUG]

[marcelolucas11]

Describe the bug Hi, I had the error of not being able to enter the notebooks with my college login, so I had the idea of redoing the login, but with github, now the error is another one. How do I leave only login by github ?

[frossie]

Hi you seem to have tried this twice (or something like that) and the system is confused - it is showing marcelolucas and 'marceloclucas. I will delete both so you can start again.

[marcelolucas11]

Hi you seem to have tried this twice (or something like that) and the system is confused - it is showing marcelolucas and 'marceloclucas. I will delete both so you can start again.

But what about my saved stuff?

[frossie]

Alright try again now, following the instructions. It can be a bit confusing so I recommend you follow along with the video at https://rsp.lsst.io/guides/getting-started/get-an-account.html

Let me know what happens.

[frossie]

Hi you seem to have tried this twice (or something like that) and the system is confused - it is showing marcelolucas and 'marceloclucas. I will delete both so you can start again.

But what about my saved stuff?

It will be there under whichever of the two usernames you used to generate it so when you sign up again use that one

[frossie]

By the way if you can remember when/how you ended up with two different accounts that would be helpful. We think there is a CIlogon fix to the reason this can sometimes happen, but it would be good to make sure this isn't something else.

[marcelolucas11]

I was unable to access my account through my college login, so I did the new account step by step with the GitHub login, thus ending up with two accounts. I didn't think they would have conflicts.

[frossie]

i see you closed the ticket - all good now?

[marcelolucas11]

Yes, thanks for helping me.