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rubrikinc / rubrik-powershell-sdk

The Rubrik Security Cloud SDK
https://www.powershellgallery.com/packages/RubrikSecurityCloud
MIT License
7 stars 9 forks source link

Get-RscCluster shows old info #71

Closed SahFari closed 3 months ago

SahFari commented 4 months ago

Ran Get-RscCluster after the upgrade to CDM 8.13-p7.

The result showed the correct version, but showed old info as well: SystemStatusMessage : 1 Disk Down.

We had replaced that faulty disk a week before the upgrade. Both I and Rubrik Support checked if we have a new disk that needs to be replaced, we don't.

PauseStatus : NOT_PAUSED Status : CONNECTED SubStatus : DEFAULT SystemStatus : OK Type : ON_PREM Id : xxxxx Name : xxxxx SystemStatusMessage : 1 Disk Down. Version : 8.1.3-p7-25298

clumnah commented 3 months ago

Please open a Support ticket and work directly with them on this. I will not have a way to reproduce this in our lab at all. We will need Support to look at logs to determine the root cause here. The SDK is returning back the info from the back end API and database. The SDK is not manipulating any data. They have the ability to ping me as well to look at the SDK to correlate their findings with anything that I may need to do.

SahFari commented 3 months ago

Sure, I will reopen the case (00589181) I opened 2024-Apr-02 13:49:11 Resolution Details

log issues/bugs in the Git link directly instead of reaching out to support - https://github.com/rubrikinc/rubrik-powershell-sdk/issues

clumnah commented 3 months ago

I have already reached out to the support tech and I am awaiting their feedback.