Powershell authentication failure after changing AD password

[CYChou72]

Current Behavior:

Powershell authentication failed after changing AD password and firmware upgrade to 5.3.3-19316. The target server is pingable. Only backing up Windows (Physical) is failing. VMware VM backup is not effected.

Paste the verbose output from the command here

Expected Behavior: Powershell authentication should pass thus API call should work thus backup should start. Steps to Reproduce:

Please provide detailed steps for reproducing the issue.

1. Step 1 Upgrade firmware to 5.3.3-19316
2. Step 2 Update AD password for Rubrik backup user
3. Step 3 (and so on)

Context:

Please provide any relevant information about your setup. This is important in case the issue is not reproducible except for under certain conditions.

• Rubrik PowerShell Module Version: Use Get-Module -ListAvailable Rubrik
• PowerShell Version: Use $PSVersiontable.PSVersion
• Operating System: Use $PSVersiontable.PSVersion on PowerShell 6 and later, use (Get-WMIObject win32_operatingsystem).Name for Windows PowerShell

Failure Logs

Please include any relevant log snippets or files here, IMPORTANT all information will be visible publicly on GitHub. Do not include computer or user names, passwords, API tokens or any identifiable information when submitting failure logs.

[CYChou72]

Output of Powershell version:

Rubrik PowerShell Module Version: Use Get-Module -ListAvailable Rubrik PowerShell Version: Use $PSVersiontable.PSVersion Operating System: Use $PSVersiontable.PSVersion on PowerShell 6 and later, use (Get-WMIObject win32_operatingsystem).Name for Windows PowerShell