Getting just a black image

ruby-av / paperclip-av-transcoder

Audio/Video Transcoder for Paperclip using FFMPEG/Avconv

MIT License

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Getting just a black image #36

Closed DaGraves closed 8 years ago

DaGraves commented 8 years ago

So when I upload my video, it shows just a black image. No play button or anything. I am very new to this and trying my best. Any help would be very helpful

owahab commented 8 years ago

Make sure you have ffmpeg or libav installed, check the logs and try different video/audio files. If you still can't figure out, open a ticket with the gem version, paperclip version, Rails version and log output.