rubyforgood / human-essentials

Human Essentials is an inventory management system for diaper, incontinence, and period-supply banks. It supports them in distributing to partners, tracking inventory, and reporting stats and analytics.
https://humanessentials.app
MIT License
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[BUG] Insufficient allotment errors not being handled on purchases and donations. -- stage 1 #3392

Closed cielf closed 2 months ago

cielf commented 1 year ago

Summary

Insufficient allotment errors are not being handled properly on purchases and donations, resulting in 500 errors

Why?

Our banks don't know what's going on when they get a 500 error, naturally. Confusion, frustration. Support tickets sometimes result, but sometimes they just give up.

Details

In the last month, in our bugsnag, we have seen unhandled InsufficientAllotment errors on purchases.update, purchases.destroy, donations.update. It's not a stretch to imagine the issue occurs on donations.destroy also

These errors need to be caught with an appropriate error displayed to the bank user.

The core issue is that code that calls StorageLocation#decrease_inventory (where this error ends up being raised) are not doing the validation that could let us feed a sensible error into the Rails-standard human-readable error flow.

In at least one case, the calling code simply swallows the raised error and returns false. In the case here with purchases and donations, the error isn't being caught.

There is a followon issue (# 3393 ) which is classified as technical debt. However, if you want to knock them both off, please do!

Criteria for completion for issue 1

Note: here we're saying that you might just have to swallow your pride but not the error. Rescue the error and return 4xx level error per Rails convention.

walterbenson commented 1 year ago

I can pick this up

dorner commented 1 year ago

You got it!

github-actions[bot] commented 1 year ago

This issue has been inactive for 248 hours (10.33 days) and will be automatically unassigned after 112 more hours (4.67 days).

walterbenson commented 1 year ago

Oops. Codes done just got bogged down in testing, I'll push on it soon and get it done before next week.

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cielf commented 1 year ago

Hey @walterbenson -- How's this coming along?

walterbenson commented 1 year ago

Sorry @cielf i was not able to finish this. I had a bad case of covid and now I'm traveling for the next week. The code was pretty simple but the testing needs doing. If someone else picks this up that's great otherwise I'll get back to this when i return.

cielf commented 1 year ago

@walterbenson S'alright -- feel better!

sophiabrent commented 1 year ago

I can finish this one up!

cielf commented 1 year ago

Cool! Go for it, @sophiabrent

github-actions[bot] commented 1 year ago

This issue has been inactive for 241 hours (10.04 days) and will be automatically unassigned after 119 more hours (4.96 days).

sophiabrent commented 1 year ago

Sorry I got caught up with schoolwork, I'll be working on this and my other issue in the next week.

cielf commented 1 year ago

Alright -- let us know if you aren't going to be able to work on it -- it's giving a 500 error in production, so we'd really like to get it addressed.

sophiabrent commented 1 year ago

Quick clarification - what does it mean for a purchase/donation to cause inventory to go below zero? I'm just playing around on the browser and trying to duplicate the error, but I'm not sure I totally understand what the functionality is meant to do.

sophiabrent commented 1 year ago

Another follow up question: in my most recent commit to 3392, I just set it to flash an error if the action is unsuccessful, specifically for donations destroy and update. I try to check if these errors appear in the tests, but they are coming back nil. If someone could offer some guidance, I would appreciate it!

cielf commented 1 year ago

An example is that someone has entered a donation or purchase, and then has distributed some of the items, then they are coming back and making a correction to the donation or purchase. If they've already allocated the goods to be distributed, and, say, remove the item from the purchase or donation, that's a problem -- it may be a real problem that they've promised things they don't have!

cielf commented 1 year ago

So to manually recreate the problem, I would add a purchase, of say, 100 adult briefs, then do a distribution that would take the number of adult briefs below 100, then try to do a correction on the purchase, removing the 100 adult briefs. Does that help?

sophiabrent commented 1 year ago

Ah, I see - that was very helpful, thank you! @cielf

github-actions[bot] commented 1 year ago

This issue has been inactive for 244 hours (10.17 days) and will be automatically unassigned after 116 more hours (4.83 days).

github-actions[bot] commented 1 year ago

This issue has been inactive for 364 hours (15.17 days) and is past the limit of 360 hours (15.00 days) so is being unassigned.

cielf commented 1 year ago

Hey @sophiabrent -- Are you still working on this?

cielf commented 8 months ago

The insufficient allotment issue will be handled as part of the "event sourcing" work that @dorner is heading up. Leaving the issue here for now in case that goes dramatically bad, as it is not yet solved.

cielf commented 2 months ago

WE've had that work out with early adopters for about 6 weeks, with no complaints, and this was internally tested beforehand. I'm comfortable with closing this one.