run-llama / llama_parse

Parse files for optimal RAG
https://www.llamaindex.ai
MIT License
2.94k stars 280 forks source link

'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: #348

Open gaussiangit opened 2 months ago

gaussiangit commented 2 months ago

I am behind corporate proxy and I get following error. SSLError: HTTPSConnectionPool(host='api.cloud.llamaindex.ai', port=443): Max retries exceeded with url: /api/parsing/upload (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1000)')))

BinaryBrain commented 2 months ago

Have you asked you corporate security team about this? They probably put a web proxy to do MitM so the certificate validation fails because their corporate certificate defers from our official certificate.