hexapode
commented
5 days ago We had an outage, The cluster is back up it should now work, let me know if you encounter any issue.
Open officialbuildnow opened 5 days ago
hexapode
commented
5 days ago We had an outage, The cluster is back up it should now work, let me know if you encounter any issue.
Describe the bug I’ve been trying to parse text and PDF files through the Llamaparse API multiple times, but I keep encountering the same error.
The issue has persisted for over two hours without resolution. I tried to parse it Sandbox page, the error is still occurring.
Files If possible, please provide the PDF file causing the issue.
Job ID 1) correlation ID: 9 2) correlation ID: e 3) correlation ID: c18***
Client: Please remove untested options:
Additional context {"detail":"Oops! Something went wrong on our end. Please try again in a few minutes. If the problem persists, please contact support by clicking the chat icon on cloud.llamaindex.ai providing this correlation ID: 9281cdcc-ee03-48c3-b38b-54ab08f4979d"}