Invalid authentication token. Even with newly generated cloud API key.

[ggjx22]

Hello Team,

Really like your work on LlamaParse. The web app is working fine for PDF parsing but not the package. Even when a new cloud API key is used, I got the same error.

import nest_asyncio
nest_asyncio.apply()

from llama_parse import LlamaParse
import os
from dotenv import load_dotenv

load_dotenv()
LLAMA_CLOUD_API_KEY = os.getenv("LLAMA_PARSE_API")

parser = LlamaParse(api_key=LLAMA_CLOUD_API_KEY, result_type='markdown')

try:
    document = parser.load_data(file_path='data/file.pdf')
except Exception as error:
    print(f'An error occurred: {error}')

Error while parsing the PDF file 'data/filepdf': Failed to parse the PDF file: {"detail":"Invalid authentication token"}
An error occurred: Failed to parse the PDF file: {"detail":"Invalid authentication token"}

[anoopshrma]

Can you check if you are getting the correct API key from env.

[ggjx22]

Hmm I'm not sure what's going on. I switch to a Mac workstation with the exact piece of code in my issue above and the parser is working.

[anoopshrma]

I think it could be that env was not being picked correctly on your previous setup. Try printing it and check if it is getting correct API key or not.

[RaniBgz]

Bumping this because I am getting the same issue here. Using a valid OpenAI key, initializing both in the environment as 'LLAMA_CLOUD_API_KEY', and passing it as a parameter to Llama Parse, but I get:

    raise Exception(f"Failed to parse the PDF file: {response.text}")
Exception: Failed to parse the PDF file: {"detail":"Invalid authentication token"}

I am on Linux (Ubuntu), in a conda environment using Python 3.9. The call to openAI models works with this api key. In the tutorials, I also see the llama api key as looking like "llx...", whereas all of my keys from OpenAI start with "sk-...". Is there a different place to generate a llama key, or should a regular OpenAI key work?

Thanks for any info!

[anoopshrma]

LlamaCloud keys are totally different from openai keys!

Llamacloud api keys are used to parse pdf files! You can generate one here: cloud.llamaindex.ai

[RaniBgz]

HAH! I am not familiar with the llama environment yet, so I was following the generic llama-index "getting started" guide, and trying to use an OpenAI key (https://docs.llamaindex.ai/en/stable/getting_started/starter_example.html)

Thank you so much for the link anoopshrma

-Rani

[anoopshrma]

Sure no worries. Happy to help! Feel free to post any issue 💪

[me-jordankim]

I got same error, but I solved this.

When I set api_key={My OpenAI API key} like the document said, I got an error. Just change api_key={My Llama cloud API key}. then the problem will be solved. (But I don't know why either. Maybe the document is wrong?)

You can get Llama Cloud API key in here: https://cloud.llamaindex.ai/