Open utterances-bot opened 1 month ago
Quite fitting that I just recently wrote about dogfooding also!
I think I partially disagree with Evan with the note of “only talking to customers is good, only dogfooding is bad” (may have partially misquoted), from my perspective doing each individually comes with the same trade offs and risks (only listening to customers leads to building a faster horse carriage, only dogfooding may fall into the rut of a monoculture for how the product should work). Doing both provides different perspectives, but also allows you to better understand customer feedback.
Y'all and @scottykaye got me thinking even more about dogfooding, wrote up a few follow up thoughts here: https://matthamlin.me/blog/2024/september/more-thoughts-on-dogfooding
Hey, we should have used your article!
I feel like the post you guys covered did better than mine did at discussing dogfooding in depth!
Runtime Rundown
https://runtimerundown.com/episodes/dogfooding