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rust-lang / rust-installer

The Bourne shell installer used by Rust and Cargo
Apache License 2.0
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Mac OS X installer does not document supported versions & fails with unhelpful message on old Mac #35

Open emberian opened 9 years ago

emberian commented 9 years ago

Reported by @mcclure on https://github.com/rust-lang/rust/issues/25704

If I go to rust-lang.org, I see a big friendly blue "Install" button labeled with: Recommended Version: 1.0.0 (Mac installer)

Problem 1: You do not clarify on the web page which versions of Mac the installer runs on (OS version, and if 10.6 or older is supported, 32- or 64- bit).

Problem 2: When I click the "install" button and run the pkg, it quickly halts with this message:

screen shot 2015-05-21 at 10 40 16 pm

Notice the buttons are grayed out— clicking on them does nothing. This error message makes no sense at all.

For context, I am running 10.6.8 on 64-bit intel (this is fairly old in Mac years, so it would be unsurprising if the Rust binaries do not support it). While the Installer is running, these messages appear in Console.app:

screen shot 2015-05-22 at 7 08 45 am

Expected behavior: If the installer fails, it should be with an error message that makes sense. If my operating system version is not supported, I would expect the Rust web page or installer to simply tell me so.

metaljoe commented 9 years ago

I've just downloaded the 1.1.0 installer as I wanted to give Rust a try, and I've got the same problem as described above. This is also on OS X 10.6.8 with both 64- and 32-bit installers.