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rustdesk / rustdesk-server

RustDesk Server Program
https://rustdesk.com/server
GNU Affero General Public License v3.0
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RustDesk down #311

Closed michele-tn closed 1 year ago

michele-tn commented 1 year ago

RustDesk Pro server 1.1.10

Happens about 50% of the time, I get this this message when trying to connect Win10 to Win10 or MacOS to Win10. Didn't happen before I upgraded to RustDesk Pro. Both computers have gigabit internet connections.

image

Originally posted by @mitchellarganbright in https://github.com/rustdesk/rustdesk/discussions/5817

Hi there,

I've been getting the same error for a couple of hours now. I'm using the free Rustdesk servers.

Thank you very much in advance for your feedback.

Greetings,

Michele

dinger1986 commented 1 year ago

have you put in your settings for your server?

michele-tn commented 1 year ago

have you put in your settings for your server?

Hi dinger1986, first of all thank you very much for the feedback.

I don't use a self-hosted server BUT public servers:

Germany — Hetzner Ukraine (Kyiv) — dc.volia

Thank you very much in advance for your feedback.

Greetings,

Michele

dinger1986 commented 1 year ago

but you mention RustDesk Server Pro 1.1.0?

michele-tn commented 1 year ago

but you mention RustDesk Server Pro 1.1.0?

Exactly, as the error is the same one that the user encountered on the PRO version

Thanks in advance

Greetings,

Michele

image

michele-tn commented 1 year ago

It seems that now the situation has been restored, I managed to connect.

Thanks so much for the feedback.

Greetings,

Michele

rustdesk commented 1 year ago

I guess it is because the public server overloaded. We have no plan to upgrade it yet.

michele-tn commented 1 year ago

Thank you very much for the feedback.