21pages
commented
5 months ago Can't reproduce with 1.2.3-2 -> 1.2.4/nightly using vp9/av1.
if I use AV1 codec I can only play the video in Firefox
Maybe your media player lack of av1 decoding ability, try vlc/potplayer
Could you send %appdata%/Rustdesk/log/rustdesk_rCURRENT.log to my email after the black screen connection? My email is c3VuYm9lYXN5QGdtYWlsLmNvbQo= (base64).
After that, please try nightly as the control side.
rustdesk
Bug Description
when I make a connection from this one particular PC, the screen is always black. The mouse moves at the other end, but all I see is a black screen
inbound connections to this PC are fine
recording a video, if I use AV1 codec I can only play the video in Firefox (other media players show errors) but if I use AV9 codec, I can play the video in media players, but black screen on rustdesk
How to Reproduce
make an outbound connection
Expected Behavior
see the other device's dcreen
Operating system(s) on local side and remote side
Windows 10 x64 build 19045
RustDesk Version(s) on local side and remote side
1.2.3-2 and 1.2.4
Screenshots
Additional Context
using my own rustdesk server, which seems to work fine on all other devices, Windows 10, Windows 11, headless raspberry pi, Android, IOS