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rxhanson / RectanglePro-Community

Bug reports and discussion for the Rectangle Pro app
https://rectangleapp.com/pro
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Rectangle Pro crashed after updating macOS to 13.1 #185

Open mnin opened 1 year ago

mnin commented 1 year ago 
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Rectangle Pro [1494]
Path:                  /Applications/Rectangle Pro.app/Contents/MacOS/Rectangle Pro
Identifier:            com.knollsoft.Hookshot
Version:               2.6.2 (124)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-12-14 17:38:04.5056 +0100
OS Version:            macOS 13.1 (22C65)
Report Version:        12
Anonymous UUID:        2215AD26-6E90-9FCC-5D32-E129CB069280

Sleep/Wake UUID:       DA2D7176-0B0A-4B98-A04A-17AB62983AA0

Time Awake Since Boot: 1700 seconds
Time Since Wake:       352 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x00000001040aec70

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [1494]

Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   Rectangle Pro                          0x1040aec70 0x10401c000 + 601200
1   Rectangle Pro                          0x1040ae9f0 0x10401c000 + 600560
2   Rectangle Pro                          0x1040e79e8 0x10401c000 + 834024
3   Rectangle Pro                          0x1040cc0e0 0x10401c000 + 721120
4   CoreFoundation                         0x19e05155c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 128
5   CoreFoundation                         0x19e0ef054 ___CFXRegistrationPost_block_invoke + 88
6   CoreFoundation                         0x19e0eef9c _CFXRegistrationPost + 440
7   CoreFoundation                         0x19e022b74 _CFXNotificationPost + 708
8   Foundation                             0x19ef1072c -[NSNotificationCenter postNotificationName:object:userInfo:] + 88
9   Rectangle Pro                          0x1040cbf50 0x10401c000 + 720720
10  Rectangle Pro                          0x10409ea90 0x10401c000 + 535184
11  Rectangle Pro                          0x104094ef8 0x10401c000 + 495352
12  Rectangle Pro                          0x10409ee80 0x10401c000 + 536192
13  Rectangle Pro                          0x104093710 0x10401c000 + 489232
14  libdispatch.dylib                      0x19de0563c _dispatch_block_async_invoke2 + 148
15  libdispatch.dylib                      0x19ddf6504 _dispatch_client_callout + 20
16  libdispatch.dylib                      0x19ddf9994 _dispatch_continuation_pop + 504
17  libdispatch.dylib                      0x19de0cfa0 _dispatch_source_invoke + 1588
18  libdispatch.dylib                      0x19de04c70 _dispatch_main_queue_drain + 756
19  libdispatch.dylib                      0x19de0496c _dispatch_main_queue_callback_4CF + 44
20  CoreFoundation                         0x19e09dd50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
21  CoreFoundation                         0x19e05b7d0 __CFRunLoopRun + 2036
22  CoreFoundation                         0x19e05a888 CFRunLoopRunSpecific + 612
23  HIToolbox                              0x1a772ffa0 RunCurrentEventLoopInMode + 292
24  HIToolbox                              0x1a772fde4 ReceiveNextEventCommon + 672
25  HIToolbox                              0x1a772fb2c _BlockUntilNextEventMatchingListInModeWithFilter + 72
26  AppKit                                 0x1a12dc424 _DPSNextEvent + 632
27  AppKit                                 0x1a12db5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
28  AppKit                                 0x1a12cf9e4 -[NSApplication run] + 464
29  AppKit                                 0x1a12a6e28 NSApplicationMain + 880
30  Rectangle Pro                          0x10402493c 0x10401c000 + 35132
31  dyld                                   0x19dc53e50 start + 2544

Thread 1:
0   libsystem_pthread.dylib                0x19df77e18 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib                0x19df77e18 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib                0x19df77e18 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib                0x19df77e18 start_wqthread + 0

Thread 5:: com.apple.NSEventThread
0   libsystem_kernel.dylib                 0x19df3dd70 mach_msg2_trap + 8
1   libsystem_kernel.dylib                 0x19df4f8a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib                 0x19df465c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib                 0x19df3e0ec mach_msg + 24
4   CoreFoundation                         0x19e05cbc0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                         0x19e05b4ac __CFRunLoopRun + 1232
6   CoreFoundation                         0x19e05a888 CFRunLoopRunSpecific + 612
7   AppKit                                 0x1a1406410 _NSEventThread + 172
8   libsystem_pthread.dylib                0x19df7d06c _pthread_start + 148
9   libsystem_pthread.dylib                0x19df77e2c thread_start + 8

Thread 6:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                 0x19df3dd70 mach_msg2_trap + 8
1   libsystem_kernel.dylib                 0x19df4f8a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib                 0x19df465c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib                 0x19df3e0ec mach_msg + 24
4   CoreFoundation                         0x19e05cbc0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                         0x19e05b4ac __CFRunLoopRun + 1232
6   CoreFoundation                         0x19e05a888 CFRunLoopRunSpecific + 612
7   CFNetwork                              0x1a2a54500 0x1a2801000 + 2438400
8   Foundation                             0x19ef5d470 __NSThread__start__ + 716
9   libsystem_pthread.dylib                0x19df7d06c _pthread_start + 148
10  libsystem_pthread.dylib                0x19df77e2c thread_start + 8

Thread 7:
0   libsystem_pthread.dylib                0x19df77e18 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000016bde0fd0   x1: 0x000000013f42f4f0   x2: 0x0000000000000000   x3: 0x000000016bde0ff8
    x4: 0x0000000000000000   x5: 0x0000600000601380   x6: 0x0000000000000000   x7: 0x0000000000041c00
    x8: 0x000000007fffffff   x9: 0x0000000000000028  x10: 0x0000000c00000003  x11: 0x0000000e00000003
   x12: 0x0000000000000002  x13: 0x00000000000007fd  x14: 0x000000008ac0314f  x15: 0x000000008aa02ffb
   x16: 0x000000019dfaaed0  x17: 0x00000001fa3829e0  x18: 0x0000000000000000  x19: 0x000000013f42f4a0
   x20: 0x000000013f42f4c8  x21: 0x0000000000000000  x22: 0x00000001ee09aa1f  x23: 0x00000001fa287d48
   x24: 0x00000001040f1a40  x25: 0x0000000000021c00  x26: 0x0000000000000000  x27: 0x000000b8000000af
   x28: 0x000000016bde11e8   fp: 0x000000016bde1050   lr: 0x00000001040ae9f0
    sp: 0x000000016bde0f90   pc: 0x00000001040aec70 cpsr: 0x60001000
   far: 0x00006000006f0000  esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
       0x10401c000 -        0x104157fff com.knollsoft.Hookshot (2.6.2) <a25da38b-cd69-3459-b3e4-e8b4e3db98b5> /Applications/Rectangle Pro.app/Contents/MacOS/Rectangle Pro
       0x19dfdb000 -        0x19e4b2fff com.apple.CoreFoundation (6.9) <fd16d6d9-10c0-323b-b43b-9781c4a4d268> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x19ef07000 -        0x19f93ffff com.apple.Foundation (6.9) <f1f5f857-8c3c-36d5-bc27-7702d6795468> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x19ddf2000 -        0x19de39fff libdispatch.dylib (*) <191028d2-0477-3ebc-9eef-a85acafc7193> /usr/lib/system/libdispatch.dylib
       0x1a76fe000 -        0x1a7a31fff com.apple.HIToolbox (2.1.1) <f1e0f4f6-dd7b-3d16-a622-5ee94a20fcaa> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x1a12a3000 -        0x1a21adfff com.apple.AppKit (6.9) <dbbd4dea-6c68-3200-a81b-79b6a62f4669> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x19dc4e000 -        0x19dcd8b63 dyld (*) <487cfdeb-9b07-39bf-bfb9-970b61aea2d1> /usr/lib/dyld
       0x19df76000 -        0x19df82ffb libsystem_pthread.dylib (*) <132084c6-c347-3489-9ac2-fcaad21cdb73> /usr/lib/system/libsystem_pthread.dylib
       0x19df3d000 -        0x19df75ff3 libsystem_kernel.dylib (*) <aebf397e-e2ef-3a49-be58-23d4558511f6> /usr/lib/system/libsystem_kernel.dylib
       0x1a2801000 -        0x1a2bc2fff com.apple.CFNetwork (1402.0.8) <27318610-36d7-3519-9036-b9bcc00fe916> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=2.7G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.7G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
ColorSync                          512K       25 
CoreAnimation                       96K        6 
CoreGraphics                        32K        2 
CoreUI image data                  592K        4 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           453.7M       85 
MALLOC guard page                  288K       13 
MALLOC_MEDIUM (reserved)           1.9G       16         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
SQLite page cache                  384K        3 
STACK GUARD                       56.1M        8 
Stack                             11.7M        8 
VM_ALLOCATE                         96K        6 
__AUTH                             994K      238 
__AUTH_CONST                      17.8M      431 
__CTF                               756        1 
__DATA                            6685K      422 
__DATA_CONST                      19.5M      438 
__DATA_DIRTY                      1253K      151 
__FONT_DATA                        2352        1 
__LINKEDIT                       767.9M        6 
__OBJC_CONST                      2406K      203 
__OBJC_RO                         65.4M        1 
__OBJC_RW                         1986K        1 
__TEXT                           401.8M      459 
dyld private memory                256K        1 
libnetwork                         128K        8 
mapped file                      174.5M       29 
shared memory                      864K       13 
===========                     =======  ======= 
TOTAL                              4.2G     2584 
TOTAL, minus reserved VM space     1.9G     2584 

-----------
Full Report
-----------

{"app_name":"Rectangle Pro","timestamp":"2022-12-14 17:38:07.00 +0100","app_version":"2.6.2","slice_uuid":"a25da38b-cd69-3459-b3e4-e8b4e3db98b5","build_version":"124","platform":1,"bundleID":"com.knollsoft.Hookshot","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.1 (22C65)","roots_installed":0,"name":"Rectangle Pro","incident_id":"B5FF6285-14A4-4641-8DB8-0ECE7809C917"}
{
  "uptime" : 1700,
  "procRole" : "Default",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac13,2",
  "coalitionID" : 1944,
  "osVersion" : {
    "train" : "macOS 13.1",
    "build" : "22C65",
    "releaseType" : "User"
  },
  "captureTime" : "2022-12-14 17:38:04.5056 +0100",
  "incident" : "B5FF6285-14A4-4641-8DB8-0ECE7809C917",
  "pid" : 1494,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2022-12-14 17:38:01.7302 +0100",
  "procStartAbsTime" : 40908559745,
  "procExitAbsTime" : 40974981320,
  "procName" : "Rectangle Pro",
  "procPath" : "\/Applications\/Rectangle Pro.app\/Contents\/MacOS\/Rectangle Pro",
  "bundleInfo" : {"CFBundleShortVersionString":"2.6.2","CFBundleVersion":"124","CFBundleIdentifier":"com.knollsoft.Hookshot"},
  "storeInfo" : {"deviceIdentifierForVendor":"775D9D87-516E-5CBF-B2A8-8F9106FD2DF0","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.knollsoft.Hookshot",
  "crashReporterKey" : "2215AD26-6E90-9FCC-5D32-E129CB069280",
  "throttleTimeout" : 2147483647,
  "wakeTime" : 352,
  "sleepWakeUUID" : "DA2D7176-0B0A-4B98-A04A-17AB62983AA0",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000001, 0x00000001040aec70","rawCodes":[1,4362792048],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
  "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":1494},
  "os_fault" : {"process":"Rectangle Pro"},
  "ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n",
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":25828,"threadState":{"x":[{"value":6104682448},{"value":5356319984},{"value":0},{"value":6104682488},{"value":0},{"value":105553122562944},{"value":0},{"value":269312},{"value":2147483647},{"value":40},{"value":51539607555},{"value":60129542147},{"value":2},{"value":2045},{"value":2327851343},{"value":2325753851},{"value":6945418960,"symbolLocation":0,"symbol":"_platform_memmove"},{"value":8492952032},{"value":0},{"value":5356319904},{"value":5356319944},{"value":0},{"value":8288578079,"objc-selector":"defaultCenter"},{"value":8491924808,"symbolLocation":0,"symbol":"value witness table for Notification"},{"value":4363065920},{"value":138240},{"value":0},{"value":790273982639},{"value":6104682984}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4362791408},"cpsr":{"value":1610616832},"fp":{"value":6104682576},"sp":{"value":6104682384},"esr":{"value":4060086273,"description":"(Breakpoint) brk 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  "usedImages" : [
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    "source" : "P",
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rxhanson commented 1 year ago

Thanks for reporting. Can you install the latest version of Rectangle Pro (2.7.4) and provide a new crash log if it still happens?

mnin commented 1 year ago

@rxhanson thanks for your reply, is there a fix for this or close to this area in 2.7.4? Will update and report back if it occurs again.

rxhanson commented 1 year ago

@mnin There might have been, but I had accidentally erased older version symbols needed for translating a crash report into a readable report so I don't have an easy way to figure out what was causing an issue prior to 2.7.2 :(