Closed roya-correct-ai closed 3 years ago
Hello, Is this a consistent problem, or does it only occur on occasion? If a heartbeat error is occurring that is a general indication that the connection between the sensor and your computer is a fault. And by connection I mean any cable, network router, ethernet switch, or the Livox Converter box (if being used). I'm happy to help but I'm leaning towards this being a hardware issue and not an OPL issue (but of course I could be wrong). -RB
Hello, Is this a consistent problem, or does it only occur on occasion? If a heartbeat error is occurring that is a general indication that the connection between the sensor and your computer is a fault. And by connection I mean any cable, network router, ethernet switch, or the Livox Converter box (if being used). I'm happy to help but I'm leaning towards this being a hardware issue and not an OPL issue (but of course I could be wrong). -RB
Thank you for your answer. Yes, it happens occasionally. nevertheless, if there is a heartbeat error, is it possible that this fault will be removed after a few seconds by any chance? I mean what if I change the OPL such that the connection will be checked not one time, but in a loop until the connection comes back to the normal status, and then the OPL continues its normal job. Do you think there is any chance in this manner?
Hello, My understanding is if a heartbeat error occurs the lidar sensor stops transmitting observational data. This would be problematic to manage using a continuous monitoring approach without the risk of losing previously collected data. Certainly not impossible, but likely challenging. -Ryan
Hi there,
I have a problem when using the Horizon Lidar outdoor. Accidentally the following errors occur:
ERROR: HEARTBEAT ERROR MESSAGE RECEIVED
ERROR: ABNORMAL STATUS MESSAGE RECEIVED
The Lidar works perfectly indoors, even outdoor, most of the time works well, but accidentally those errors have happened and when I restart the lidar, they vanished.
I would appreciate it if you guide me with this issue, is it something related to the wiring? the outdoor weather is around -1 centigrade and the lidar is feed by a vehicle battery power. When the error occurred I checked the IP address ping and it was connected to the computer.