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ryouchinsa / Rectlabel-support

RectLabel is an offline image annotation tool for object detection and segmentation.
https://rectlabel.com
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Issue login #165

Closed Tharwa86 closed 4 years ago

Tharwa86 commented 4 years ago

I already have purchased and paid for a yearly account of $59 for tharwa_86@yahoo.com, not sure why are saying' a free account '. please confirm.

Thanks, Tharwa

Screen Shot 2020-05-15 at 7 09 26 AM
ryouchinsa commented 4 years ago

Thanks for writing the issue.

In the current version, there is a problem that purchase dialog is shown for one-time payment users. We fixed the problem and submitted the new update to Apple.

When the new update is released, we will let you know. Thank you.

ryouchinsa commented 4 years ago

The new update version 3.01.7 was released. To show the new update on Mac App Store, press command + R to reload.

Tharwa86 commented 4 years ago

I updated my version to 3.01.7, but I still have the issue.

ryouchinsa commented 4 years ago

Hi,

We have "RectLabel - One-time payment" in our environment. The version is 3.01.7. https://itunes.apple.com/app/id1490990105

The purchase dialog is not shown for both when it launches and labeling changing some images for tens of minutes after launched.

To reproduce the problem, could you tell us when the purchase dialog shows up?

ryouchinsa commented 4 years ago

Currently If you need our support to fix this problem, please let us know.