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ryouchinsa / Rectlabel-support

RectLabel is an offline image annotation tool for object detection and segmentation.
https://rectlabel.com
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Prompted to unlock full app #181

Closed mqLevan closed 3 years ago

mqLevan commented 3 years ago

Updated the App and was now prompted to pay to unlock free app. Restore past purchases does nothing, the app was paid for over a year ago as a one time purchase

ryouchinsa commented 3 years ago

Thanks for writing the issue.

If you bought "RectLabel - One-time payment", we do not show the purchase dialog in the app. Also, in app menu, "Unlock Full App" menu is not shown in the app.

Do you mean "RectLabel - One-time payment" is showing the purchase dialog?

mqLevan commented 3 years ago

I had purchased the one time payment option in the past and I have the invoice but the app store is prompting me to re-pay the full price as it says I don't have the one time payment app.

ryouchinsa commented 3 years ago

Could you send your purchase receipt to support@rectlabel.com? This is the path where your purchase receipt is. /Applications/RectLabel.app/Contents/_MASReceipt/receipt

ryouchinsa commented 3 years ago

The new update version 3.04.6 was released. To show the new update on Mac App Store, press command + R to reload.

mqLevan commented 3 years ago

Everything is working as before once again!   Thank you again for your support and timely responses.

  Michael Levan Consultant - Consulting by Degree - Canada Watson IoT & Industry 4.0 BEng, Electrical Engineering     ----- Original message -----From: Ryo Kawamura @.>To: ryouchinsa/Rectlabel-support @.>Cc: mqLevan @.>, Author @.>Subject: [EXTERNAL] Re: [ryouchinsa/Rectlabel-support] Prompted to unlock full app (#181)Date: Thu, May 6, 2021 2:26 PM  The new update version 3.04.6 was released. To show the new update on Mac App Store, press command + R to reload. Fixed the problem that the purchase dialog appears for some users who bought Full App. Improved multiple selection for drag/drop ZjQcmQRYFpfptBannerStart

This Message Is From an External Sender This message came from outside your organization. ZjQcmQRYFpfptBannerEnd   The new update version 3.04.6 was released.To show the new update on Mac App Store, press command + R to reload. Fixed the problem that the purchase dialog appears for some users who bought Full App. Improved multiple selection for drag/drop and layer up/down. Added "Save as jpg" button on Hotkeys tab on the settings dialog. Restored "Create point" on Edit menu. —You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub, or unsubscribe.