ryouchinsa
commented
1 year ago Thanks for reporting the issue.
Were you using RectLabel before this crash or because of the crash you have not ever launched RectLabel before?
Currently we are searching "hitoolbox crash" on google how to reproduce the problem and fix it. https://developer.apple.com/forums/thread/65523
Translated Report (Full Report Below)
Process: RectLabel [54645] Path: /Applications/RectLabel.app/Contents/MacOS/RectLabel Identifier: com.waysify.roi Version: 2023.03.08 (2023.03.08) App Item ID: 1210181730 App External ID: 855394348 Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501
Date/Time: 2023-03-10 22:48:11.0883 +0800 OS Version: macOS 13.0.1 (22A400) Report Version: 12 Anonymous UUID: 94188749-C408-DD37-68D0-CFAC94E0BD26
Time Awake Since Boot: 67000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information: abort() called
Application Specific Backtrace 0: 0 CoreFoundation 0x00000001a9638418 exceptionPreprocess + 176 1 libobjc.A.dylib 0x00000001a9182ea8 objc_exception_throw + 60 2 CoreFoundation 0x00000001a96dac3c -[NSObject(NSObject) retain_OA] + 0 3 CoreFoundation 0x00000001a959e6b0 forwarding + 1600 4 CoreFoundation 0x00000001a959dfb0 _CF_forwarding_prep_0 + 96 5 RectLabel 0x0000000104cb39ac RectLabel + 620972 6 RectLabel 0x0000000104c35a9c RectLabel + 105116 7 RectLabel 0x0000000104c359b0 RectLabel + 104880 8 RectLabel 0x0000000104c3585c RectLabel + 104540 9 RectLabel 0x0000000104c35758 RectLabel + 104280 10 RectLabel 0x0000000104c5ad78 RectLabel + 257400 11 RectLabel 0x0000000104c9f33c RectLabel + 537404 12 RectLabel 0x0000000104c9f268 RectLabel + 537192 13 libdispatch.dylib 0x00000001a93559dc _dispatch_call_block_and_release + 32 14 libdispatch.dylib 0x00000001a9357504 _dispatch_client_callout + 20 15 libdispatch.dylib 0x00000001a9365d1c _dispatch_main_queue_drain + 928 16 libdispatch.dylib 0x00000001a936596c _dispatch_main_queue_callback_4CF + 44 17 CoreFoundation 0x00000001a95fed6c CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16 18 CoreFoundation 0x00000001a95bc7ec __CFRunLoopRun + 2036 19 CoreFoundation 0x00000001a95bb8a4 CFRunLoopRunSpecific + 612 20 HIToolbox 0x00000001b2c2f3bc RunCurrentEventLoopInMode + 292 21 HIToolbox 0x00000001b2c2f200 ReceiveNextEventCommon + 672 22 HIToolbox 0x00000001b2c2ef48 _BlockUntilNextEventMatchingListInModeWithFilter + 72 23 AppKit 0x00000001ac814630 _DPSNextEvent + 632 24 AppKit 0x00000001ac8137c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 25 AppKit 0x00000001ac807bf0 -[NSApplication run] + 464 26 AppKit 0x00000001ac7df058 NSApplicationMain + 880 27 RectLabel 0x0000000104c6a018 RectLabel + 319512 28 dyld 0x00000001a91b3e50 start + 2544
Kernel Triage: VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x1a94a7224 __pthread_kill + 8 1 libsystem_pthread.dylib 0x1a94ddcec pthread_kill + 288 2 libsystem_c.dylib 0x1a94172c8 abort + 180 3 libc++abi.dylib 0x1a9497b18 abort_message + 132 4 libc++abi.dylib 0x1a9487a0c demangling_terminate_handler() + 336 5 libobjc.A.dylib 0x1a918b764 _objc_terminate() + 144 6 libc++abi.dylib 0x1a9496eb4 std::terminate(void (*)()) + 20 7 libc++abi.dylib 0x1a9496e50 std::terminate() + 56 8 libdispatch.dylib 0x1a9357518 _dispatch_client_callout + 40 9 libdispatch.dylib 0x1a9365d1c _dispatch_main_queue_drain + 928 10 libdispatch.dylib 0x1a936596c _dispatch_main_queue_callback_4CF + 44 11 CoreFoundation 0x1a95fed6c CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16 12 CoreFoundation 0x1a95bc7ec CFRunLoopRun + 2036 13 CoreFoundation 0x1a95bb8a4 CFRunLoopRunSpecific + 612 14 HIToolbox 0x1b2c2f3bc RunCurrentEventLoopInMode + 292 15 HIToolbox 0x1b2c2f200 ReceiveNextEventCommon + 672 16 HIToolbox 0x1b2c2ef48 _BlockUntilNextEventMatchingListInModeWithFilter + 72 17 AppKit 0x1ac814630 _DPSNextEvent + 632 18 AppKit 0x1ac8137c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 19 AppKit 0x1ac807bf0 -[NSApplication run] + 464 20 AppKit 0x1ac7df058 NSApplicationMain + 880 21 RectLabel 0x104c6a018 0x104c1c000 + 319512 22 dyld 0x1a91b3e50 start + 2544
Thread 1: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 2: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 3: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 4: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 5: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 6: 0 libsystem_pthread.dylib 0x1a94d8e18 start_wqthread + 0
Thread 7:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x1a949edf0 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x1a94b08d8 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1a94a7638 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x1a949f16c mach_msg + 24 4 CoreFoundation 0x1a95bdbdc CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x1a95bc4c8 CFRunLoopRun + 1232 6 CoreFoundation 0x1a95bb8a4 CFRunLoopRunSpecific + 612 7 AppKit 0x1ac93e248 _NSEventThread + 172 8 libsystem_pthread.dylib 0x1a94de06c _pthread_start + 148 9 libsystem_pthread.dylib 0x1a94d8e2c thread_start + 8
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x00000001a949b0f5 x5: 0x000000016b1e1e30 x6: 0x000000000000006e x7: 0x0000000000000001 x8: 0x1a0ec4d75dcc3a0c x9: 0x1a0ec4d559761f0c x10: 0x0000000000000200 x11: 0x000000000000000b x12: 0x000000000000000b x13: 0x00000000001ff800 x14: 0x00000000000007fb x15: 0x0000000091825835 x16: 0x0000000000000148 x17: 0x00000002099f09a8 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x0000000204ba2500 x21: 0x0000000000000103 x22: 0x0000000204ba25e0 x23: 0x0000000000000114 x24: 0x0000000000000000 x25: 0x0000000204ba25e0 x26: 0x0000600001444540 x27: 0x000000000000000f x28: 0x0000000000000000 fp: 0x000000016b1e1da0 lr: 0x00000001a94ddcec sp: 0x000000016b1e1d80 pc: 0x00000001a94a7224 cpsr: 0x40001000 far: 0x00000002599fd1fa esr: 0x56000080 Address size fault
Binary Images: 0x1a949e000 - 0x1a94d6ffb libsystem_kernel.dylib () <6d6644d3-3db3-34c4-b1e3-c675ec5360f0> /usr/lib/system/libsystem_kernel.dylib 0x1a94d7000 - 0x1a94e3ffb libsystem_pthread.dylib () <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib 0x1a939e000 - 0x1a941eff3 libsystem_c.dylib () /usr/lib/system/libsystem_c.dylib
0x1a9486000 - 0x1a949dffb libc++abi.dylib ( ) /usr/lib/libc++abi.dylib
0x1a9168000 - 0x1a91add9f libobjc.A.dylib () /usr/lib/libobjc.A.dylib
0x1a9353000 - 0x1a939afff libdispatch.dylib ( ) <40c9c98c-00d6-3e8e-9ad3-2ed6cf0d0cfe> /usr/lib/system/libdispatch.dylib
0x1a953c000 - 0x1a9a13fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1b2bfd000 - 0x1b2f30fff com.apple.HIToolbox (2.1.1) <02b9797f-c47d-30b7-b7b0-802d0d26f31c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x1ac7db000 - 0x1ad6e2fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x104c1c000 - 0x1059a7fff com.waysify.roi (2023.03.08) <2755baf5-3043-3bbf-9048-0d6538325785> /Applications/RectLabel.app/Contents/MacOS/RectLabel
0x1a91ae000 - 0x1a92384bf dyld (*) /usr/lib/dyld
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%)
REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG backing stores 4800K 8 CG image 896K 9 ColorSync 608K 27 CoreAnimation 11.4M 73 CoreGraphics 48K 3 CoreUI image data 3616K 26 Foundation 16K 1 Kernel Alloc Once 32K 1 MALLOC 280.0M 51 MALLOC guard page 192K 9 MALLOC_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) STACK GUARD 56.1M 8 Stack 11.7M 8 VM_ALLOCATE 368K 22 AUTH 1762K 338 AUTH_CONST 23.9M 553 CTF 756 1 DATA 13.5M 540 DATA_CONST 27.1M 557 __DATA_DIRTY 1946K 217 FONT_DATA 2352 1 LINKEDIT 762.9M 3 OBJC_CONST 4419K 302 OBJC_RO 65.1M 1 __OBJC_RW 1981K 1 TEXT 582.8M 579 dyld private memory 256K 1 mapped file 292.9M 41 shared memory 864K 15 =========== ======= ======= TOTAL 3.4G 3408 TOTAL, minus reserved VM space 2.1G 3408
Full Report
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"procName" : "RectLabel", "procPath" : "\/Applications\/RectLabel.app\/Contents\/MacOS\/RectLabel", "bundleInfo" : {"CFBundleShortVersionString":"2023.03.08","CFBundleVersion":"2023.03.08","CFBundleIdentifier":"com.waysify.roi"}, "storeInfo" : {"storeCohortMetadata":"10|date=1678458600000&sf=143465&rdom=rectlabel.com&rapp=com.google.Chrome&pgtp=Software&pgid=1210181730&ctxt=Discover&lngid=19","itemID":"1210181730","deviceIdentifierForVendor":"7ABCBB2A-D400-505D-A3B9-E7C6BC649BD4","thirdParty":true,"softwareVersionExternalIdentifier":"855394348"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.waysify.roi", "crashReporterKey" : "94188749-C408-DD37-68D0-CFAC94E0BD26", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n", "asi" : {"libsystem_c.dylib":["abort() called"]}, "asiBacktraces" : ["0 CoreFoundation 0x00000001a9638418 exceptionPreprocess + 176\n1 libobjc.A.dylib 0x00000001a9182ea8 objc_exception_throw + 60\n2 CoreFoundation 0x00000001a96dac3c -[NSObject(NSObject) retain_OA] + 0\n3 CoreFoundation 0x00000001a959e6b0 forwarding + 1600\n4 CoreFoundation 0x00000001a959dfb0 _CF_forwarding_prep_0 + 96\n5 RectLabel 0x0000000104cb39ac RectLabel + 620972\n6 RectLabel 0x0000000104c35a9c RectLabel + 105116\n7 RectLabel 0x0000000104c359b0 RectLabel + 104880\n8 RectLabel 0x0000000104c3585c RectLabel + 104540\n9 RectLabel 0x0000000104c35758 RectLabel + 104280\n10 RectLabel 0x0000000104c5ad78 RectLabel + 257400\n11 RectLabel 0x0000000104c9f33c RectLabel + 537404\n12 RectLabel 0x0000000104c9f268 RectLabel + 537192\n13 libdispatch.dylib 0x00000001a93559dc _dispatch_call_block_and_release + 32\n14 libdispatch.dylib 0x00000001a9357504 _dispatch_client_callout + 20\n15 libdispatch.dylib 0x00000001a9365d1c _dispatch_main_queue_drain + 928\n16 libdispatch.dylib 0x00000001a936596c _dispatch_main_queue_callback_4CF + 44\n17 CoreFoundation 0x00000001a95fed6c CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16\n18 CoreFoundation 0x00000001a95bc7ec CFRunLoopRun + 2036\n19 CoreFoundation 0x00000001a95bb8a4 CFRunLoopRunSpecific + 612\n20 HIToolbox 0x00000001b2c2f3bc RunCurrentEventLoopInMode + 292\n21 HIToolbox 0x00000001b2c2f200 ReceiveNextEventCommon + 672\n22 HIToolbox 0x00000001b2c2ef48 _BlockUntilNextEventMatchingListInModeWithFilter + 72\n23 AppKit 0x00000001ac814630 _DPSNextEvent + 632\n24 AppKit 0x00000001ac8137c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728\n25 AppKit 0x00000001ac807bf0 -[NSApplication run] + 464\n26 AppKit 0x00000001ac7df058 NSApplicationMain + 880\n27 RectLabel 0x0000000104c6a018 RectLabel + 319512\n28 dyld 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