Closed dariiboi closed 6 months ago
have experienced this as well. Does it seem to happen more or less after you change or enter a label? I have experienced it crash very often while editing labels and then trying to navigate to the next image. Saving before navigating to the next image seems to be the temporary fix for this.
Thanks for writing the issue and attaching the crash report. I apologize for your inconvenience.
In the latest version 2024.1.25, I fixed some crashes. Could you check this crash happens in the new version?
If the crash happens, if you could attach the crash report again, it would be very helpful to fix the problem.
Currently If you need our support to fix this problem, please let us know.
I am navigating through a folder of images using the arrow keys. Rectlabel often crashes when navigating forward or backward, seemingly at random. Here is the crash report:
`------------------------------------- Translated Report (Full Report Below)
Process: RectLabel Pro [75457] Path: /Applications/RectLabel Pro.app/Contents/MacOS/RectLabel Pro Identifier: com.waysify.roi.vpp Version: 2023.12.17 (2023.12.17) App Item ID: 1490990105 App External ID: 862256361 Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501
Date/Time: 2024-01-16 14:12:28.2622 -0600 OS Version: macOS 12.6.3 (21G419) Report Version: 12 Bridge OS Version: 7.2 (20P3045) Anonymous UUID: 0384A9D9-55FB-4BEE-DB63-E2ADD9054A07
Sleep/Wake UUID: 9A17B402-10D2-4687-A3E3-2C1100DB6E5E
Time Awake Since Boot: 330000 seconds Time Since Wake: 17619 seconds
System Integrity Protection: enabled
Crashed Thread: 3 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4 Terminating Process: exc handler [75457]
Application Specific Backtrace 0: 0 CoreFoundation 0x00007ff81d834773 exceptionPreprocess + 242 1 libobjc.A.dylib 0x00007ff81d594bc3 objc_exception_throw + 48 2 CoreFoundation 0x00007ff81d8eff7c _CFThrowFormattedException + 202 3 CoreFoundation 0x00007ff81d7a6aaa -[NSArrayM objectAtIndexedSubscript:] + 142 4 RectLabel Pro 0x0000000106bbd2e5 RectLabel Pro + 479973 5 RectLabel Pro 0x0000000106c0398f RectLabel Pro + 768399 6 libdispatch.dylib 0x00007ff81d53a0cc _dispatch_call_block_and_release + 12 7 libdispatch.dylib 0x00007ff81d53b317 _dispatch_client_callout + 8 8 libdispatch.dylib 0x00007ff81d53d9fc _dispatch_queue_override_invoke + 787 9 libdispatch.dylib 0x00007ff81d54aac2 _dispatch_root_queue_drain + 343 10 libdispatch.dylib 0x00007ff81d54b25c _dispatch_worker_thread2 + 160 11 libsystem_pthread.dylib 0x00007ff81d6eef8a _pthread_wqthread + 256 12 libsystem_pthread.dylib 0x00007ff81d6edf57 start_wqthread + 15 Application Specific Backtrace 1: 0 CoreFoundation 0x00007ff81d834773 exceptionPreprocess + 242 1 libobjc.A.dylib 0x00007ff81d594bc3 objc_exception_throw + 48 2 CoreFoundation 0x00007ff81d8eff7c _CFThrowFormattedException + 202 3 CoreFoundation 0x00007ff81d7a6aaa -[NSArrayM objectAtIndexedSubscript:] + 142 4 RectLabel Pro 0x0000000106bbd2e5 RectLabel Pro + 479973 5 RectLabel Pro 0x0000000106c0398f RectLabel Pro + 768399 6 libdispatch.dylib 0x00007ff81d53a0cc _dispatch_call_block_and_release + 12 7 libdispatch.dylib 0x00007ff81d53b317 _dispatch_client_callout + 8 8 libdispatch.dylib 0x00007ff81d53d9fc _dispatch_queue_override_invoke + 787 9 libdispatch.dylib 0x00007ff81d54aac2 _dispatch_root_queue_drain + 343 10 libdispatch.dylib 0x00007ff81d54b25c _dispatch_worker_thread2 + 160 11 libsystem_pthread.dylib 0x00007ff81d6eef8a _pthread_wqthread + 256 12 libsystem_pthread.dylib 0x00007ff81d6edf57 start_wqthread + 15
Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_platform.dylib 0x7ff81d705021 os_unfair_lock_unlock + 12 1 CoreFoundation 0x7ff81d7a84c4 -[__NSArrayM _mutate] + 109 2 CoreFoundation 0x7ff81d7e2c7c -[NSMutableArray removeObjectIdenticalTo:] + 33 3 AppKit 0x7ff820237a75 -[NSView _removeSubview:] + 203 4 AppKit 0x7ff82021179e -[NSView _setSuperview:] + 361 5 AppKit 0x7ff82023773d -[NSView removeFromSuperview] + 140 6 AppKit 0x7ff8202b0beb -[NSView removeFromSuperviewWithoutNeedingDisplay] + 36 7 AppKit 0x7ff820312fcd -[NSTableRowData _removeViewAndAddToReuse:forRow:] + 877 8 AppKit 0x7ff82031be23 -[NSTableRowData _removeRowViewForRow:] + 180 9 AppKit 0x7ff820b94264 __36-[NSTableRowData _removeVisibleRows]_block_invoke + 38 10 AppKit 0x7ff820b91335 -[NSTableViewRecycledViews withCoalescedViewCulling:] + 33 11 AppKit 0x7ff820289850 -[NSTableRowData _removeVisibleRows] + 90 12 AppKit 0x7ff8202894ff -[NSTableRowData removeAllKnownSubviews] + 125 13 AppKit 0x7ff820b9327f -[NSTableRowData purgeRowViewData] + 99 14 AppKit 0x7ff8202b9451 -[NSTableView reloadData] + 162 15 RectLabel Pro 0x106b75987 0x106b48000 + 186759 16 RectLabel Pro 0x106b74e39 0x106b48000 + 183865 17 RectLabel Pro 0x106b74c8c 0x106b48000 + 183436 18 RectLabel Pro 0x106c0eab0 0x106b48000 + 813744 19 AppKit 0x7ff8203f50ce -[NSApplication(NSResponder) sendAction:to:from:] + 288 20 AppKit 0x7ff8204e9c50 -[NSMenuItem _corePerformAction] + 413 21 AppKit 0x7ff8204e9972 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 95 22 AppKit 0x7ff820814b17 -[NSMenu _performActionForItem:atIndex:fromEvent:] + 197 23 AppKit 0x7ff8204e8cba -[NSMenu performKeyEquivalent:] + 418 24 AppKit 0x7ff82094758d routeKeyEquivalent + 656 25 AppKit 0x7ff820360830 -[NSApplication(NSEvent) sendEvent:] + 1132 26 AppKit 0x7ff82061918b -[NSApplication _handleEvent:] + 65 27 AppKit 0x7ff8201e1d3e -[NSApplication run] + 623 28 AppKit 0x7ff8201b5c97 NSApplicationMain + 817 29 RectLabel Pro 0x106bc11e7 0x106b48000 + 496103 30 dyld 0x11404552e start + 462
Thread 1:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff81d6b597a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff81d6b5ce8 mach_msg + 56 2 CoreFoundation 0x7ff81d7b936d CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff81d7b79f8 CFRunLoopRun + 1276 4 CoreFoundation 0x7ff81d7b6e3c CFRunLoopRunSpecific + 562 5 AppKit 0x7ff82035e9ce _NSEventThread + 132 6 libsystem_pthread.dylib 0x7ff81d6f24e1 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff81d6edf6b thread_start + 15
Thread 2: 0 libsystem_pthread.dylib 0x7ff81d6edf48 start_wqthread + 0
Thread 3 Crashed:: Dispatch queue: com.apple.root.default-qos 0 AppKit 0x7ff82056de5a -[NSApplication _crashOnException:] + 313 1 AppKit 0x7ff82056db8d -[NSApplication reportException:] + 733 2 AppKit 0x7ff82061831e uncaughtErrorProc + 145 3 CoreFoundation 0x7ff81d8b2e26 handleUncaughtException + 848 4 libobjc.A.dylib 0x7ff81d59be0b _objc_terminate() + 90 5 libc++abi.dylib 0x7ff81d6ad4a7 std::terminate(void (*)()) + 8 6 libc++abi.dylib 0x7ff81d6ad458 std::terminate() + 56 7 libdispatch.dylib 0x7ff81d53b32b _dispatch_client_callout + 28 8 libdispatch.dylib 0x7ff81d53d9fc _dispatch_queue_override_invoke + 787 9 libdispatch.dylib 0x7ff81d54aac2 _dispatch_root_queue_drain + 343 10 libdispatch.dylib 0x7ff81d54b25c _dispatch_worker_thread2 + 160 11 libsystem_pthread.dylib 0x7ff81d6eef8a _pthread_wqthread + 256 12 libsystem_pthread.dylib 0x7ff81d6edf57 start_wqthread + 15
Thread 4: 0 libsystem_pthread.dylib 0x7ff81d6edf48 start_wqthread + 0
Thread 5: 0 libsystem_pthread.dylib 0x7ff81d6edf48 start_wqthread + 0
Thread 6: 0 libsystem_pthread.dylib 0x7ff81d6edf48 start_wqthread + 0
Thread 3 crashed with X86 Thread State (64-bit): rax: 0x00007fdbfeae5a00 rbx: 0x00007ff81d585400 rcx: 0xeb8e9812f2fc00dd rdx: 0x0000000000000401 rdi: 0x000070000e0ce750 rsi: 0x0000000000000486 rbp: 0x000070000e0cebe0 rsp: 0x000070000e0cebb0 r8: 0x0000000000000086 r9: 0x000070000e0ce190 r10: 0x0000000000000086 r11: 0x00007fdbfeae5e86 r12: 0x00007ff8604cdc20 r13: 0x00007fdbff894a00 r14: 0x0000600001983ea0 r15: 0x00007ff837b12284 rip: 0x00007ff82056de5a rfl: 0x0000000000010202 cr2: 0x00007f89addc2000
Logical CPU: 0 Error Code: 0x00000000 Trap Number: 6
Thread 3 instruction stream: 00 e8 f2 fe 7c 00 48 8b-35 69 44 9b 3e 48 8b 1d ....|.H.5iD.>H.. 4a 0d 08 3d 4c 89 f7 ff-d3 48 8d 3d 7e 31 0b 3d J..=L....H.=~1.= 48 89 c6 31 c0 e8 d1 5a-e3 ff 4c 89 f7 4c 89 fe H..1...Z..L..L.. ff d3 48 8b 35 7d 86 9b-3e 48 8d 15 5e 21 0b 3d ..H.5}..>H..^!.= 48 89 c7 ff 15 15 0d 08-3d 48 8b 35 66 3e 9b 3e H.......=H.5f>.> 48 89 c7 ff 15 05 0d 08-3d 48 89 05 be 37 a1 3e H.......=H...7.> [0f]0b 48 8d 3d 25 bd 72-3e 48 8d 35 fe 15 0a 3d ..H.=%.r>H.5...= <== e8 15 00 7d 00 e9 cb fe-ff ff 48 8d 3d 0d bd 72 ...}......H.=..r 3e 48 8d 35 e6 15 0a 3d-e8 fd ff 7c 00 e9 19 ff >H.5...=...|.... ff ff 48 89 c7 e8 c8 03-7d 00 31 ff 31 f6 31 c0 ..H.....}.1.1.1. e8 56 5a e3 ff e8 e8 03-7d 00 0f 0b 48 89 c3 e8 .VZ.....}...H... d2 03 7d 00 48 89 df e8-22 fd 7c 00 e8 c1 04 7d ..}.H...".|....}
Binary Images: 0x7ff81d704000 - 0x7ff81d70dfff libsystem_platform.dylib () /usr/lib/system/libsystem_platform.dylib
0x7ff81d739000 - 0x7ff81dc3bfff com.apple.CoreFoundation (6.9) <93c48919-68af-367e-9a67-db4159bc962c> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff8201b2000 - 0x7ff821041fff com.apple.AppKit (6.9) <11be8778-f5e5-3ccb-bcc3-10ffea3bf44b> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x106b48000 - 0x107bb3fff com.waysify.roi.vpp (2023.12.17) <366e6318-8645-3430-bb1d-e6e2b60e7c62> /Applications/RectLabel Pro.app/Contents/MacOS/RectLabel Pro
0x114040000 - 0x1140abfff dyld ( ) <006a3e6f-3cd3-34d9-b0f2-ed6bd67a95a6> /usr/lib/dyld
0x7ff81d6b4000 - 0x7ff81d6ebfff libsystem_kernel.dylib () /usr/lib/system/libsystem_kernel.dylib
0x7ff81d6ec000 - 0x7ff81d6f7fff libsystem_pthread.dylib ( ) /usr/lib/system/libsystem_pthread.dylib
0x7ff81d57f000 - 0x7ff81d5b8fff libobjc.A.dylib () <4d9b0dca-7151-3875-b98e-b255db8267a8> /usr/lib/libobjc.A.dylib
0x7ff81d69e000 - 0x7ff81d6b3fff libc++abi.dylib () /usr/lib/libc++abi.dylib
0x7ff81d538000 - 0x7ff81d57efff libdispatch.dylib (*) <1a04b380-76e4-3e4b-b0fc-9837533d021d> /usr/lib/system/libdispatch.dylib
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%) Writable regions: Total=800.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=800.4M(100%)
REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 640K 5 Activity Tracing 256K 1 CG backing stores 2160K 4 CG image 1588K 29 ColorSync 232K 28 CoreAnimation 81.3M 1044 CoreGraphics 12K 2 CoreUI image data 5236K 39 Foundation 44K 2 Kernel Alloc Once 8K 1 MALLOC 317.7M 101 MALLOC guard page 32K 8 MALLOC_LARGE (reserved) 352K 2 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) ObjC additional data 15K 1 STACK GUARD 56.0M 7 Stack 11.0M 7 VM_ALLOCATE 96K 16 CTF 756 1 DATA 32.0M 499 DATA_CONST 29.2M 322 __DATA_DIRTY 1554K 200 FONT_DATA 4K 1 LINKEDIT 653.8M 10 TEXT 521.7M 517 __UNICODE 592K 1 dyld private memory 1024K 1 mapped file 193.3M 39 shared memory 788K 19 =========== ======= ======= TOTAL 2.2G 2908 TOTAL, minus reserved VM space 1.9G 2908
Full Report
{"app_name":"RectLabel Pro","timestamp":"2024-01-16 14:12:28.00 -0600","app_version":"2023.12.17","slice_uuid":"366e6318-8645-3430-bb1d-e6e2b60e7c62","adam_id":"1490990105","build_version":"2023.12.17","platform":1,"bundleID":"com.waysify.roi.vpp","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6.3 (21G419)","incident_id":"5D34E1FF-E254-46DE-AED5-47C89C6F01AC","name":"RectLabel Pro"} { "uptime" : 330000, "procLaunch" : "2024-01-16 13:48:09.3307 -0600", "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro15,2", "procStartAbsTime" : 334919269243024, "coalitionID" : 94285, "osVersion" : { "train" : "macOS 12.6.3", "build" : "21G419", "releaseType" : "User" }, "captureTime" : "2024-01-16 14:12:28.2622 -0600", "incident" : "5D34E1FF-E254-46DE-AED5-47C89C6F01AC", "bug_type" : "309", "pid" : 75457, "procExitAbsTime" : 336377988668754, "cpuType" : "X86-64", "procName" : "RectLabel Pro", "procPath" : "\/Applications\/RectLabel Pro.app\/Contents\/MacOS\/RectLabel Pro", "bundleInfo" : {"CFBundleShortVersionString":"2023.12.17","CFBundleVersion":"2023.12.17","CFBundleIdentifier":"com.waysify.roi.vpp"}, "storeInfo" : {"storeCohortMetadata":"10|date=1678051800000&sf=143441&rapp=com.brave.Browser&pgtp=Software&pgid=1490990105&prpg=Genre_25204&ctxt=Discover&lngid=1","itemID":"1490990105","deviceIdentifierForVendor":"2428358A-A02E-5D52-8ED1-1C54B58E760E","thirdParty":true,"softwareVersionExternalIdentifier":"862256361"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.waysify.roi.vpp", "crashReporterKey" : "0384A9D9-55FB-4BEE-DB63-E2ADD9054A07", "wakeTime" : 17619, "bridgeVersion" : {"build":"20P3045","train":"7.2"}, "sleepWakeUUID" : "9A17B402-10D2-4687-A3E3-2C1100DB6E5E", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"}, "termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":75457}, "asiBacktraces" : ["0 CoreFoundation 0x00007ff81d834773 exceptionPreprocess + 242\n1 libobjc.A.dylib 0x00007ff81d594bc3 objc_exception_throw + 48\n2 CoreFoundation 0x00007ff81d8eff7c _CFThrowFormattedException + 202\n3 CoreFoundation 0x00007ff81d7a6aaa -[NSArrayM objectAtIndexedSubscript:] + 142\n4 RectLabel Pro 0x0000000106bbd2e5 RectLabel Pro + 479973\n5 RectLabel Pro 0x0000000106c0398f RectLabel Pro + 768399\n6 libdispatch.dylib 0x00007ff81d53a0cc _dispatch_call_block_and_release + 12\n7 libdispatch.dylib 0x00007ff81d53b317 _dispatch_client_callout + 8\n8 libdispatch.dylib 0x00007ff81d53d9fc _dispatch_queue_override_invoke + 787\n9 libdispatch.dylib 0x00007ff81d54aac2 _dispatch_root_queue_drain + 343\n10 libdispatch.dylib 0x00007ff81d54b25c _dispatch_worker_thread2 + 160\n11 libsystem_pthread.dylib 0x00007ff81d6eef8a _pthread_wqthread + 256\n12 libsystem_pthread.dylib 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